Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Practice Manager, Data Science, AI and ML

Company: Rackspace

Location: USA

Posted Dec 14, 2024

The text describes a role for a Practice Manager in a Data Science AI and ML practice. The role involves leading professional services engagements, mentoring direct reports, and acting as a leader within the practice. The Practice Manager should have technical and business planning skills, be an AI and ML evangelist, and have experience with AWS or other public cloud Data Science solutions. The role requires traveling up to 50% of the time and working with presales architects on designing and validating proposals.

Associate Director, Technical Accounting and Financial Reporting

Company: Cover Genius

Location: USA

Posted Dec 15, 2024

Cover Genius is a Series E insurtech protecting global customers of major digital companies. They are fast-growing, diverse, and committed to social entrepreneurship. The role involves managing IFRS and US GAAP financial reporting, implementing Workiva, and optimizing NetSuite and Workiva API connections. They value collaboration, integrity, and professionalism.

Sr. Solution Engineer - State & Local Government

Company: Esri

Location: USA

Posted Dec 14, 2024

This job posting is for a GIS subject matter expert position at Esri, a company committed to customer success and innovation. The role involves building relationships, presenting and demonstrating Esri software, and solving problems using GIS technology. The ideal candidate should have 5+ years of experience with Esri technology, broad knowledge of ArcGIS, and experience in technical consulting and conceptual solution design. The position offers competitive total rewards, including health and welfare benefits, 401k and profit-sharing programs, and personal and professional growth opportunities.

Account Executive - B2B Sales

Company: hampr

Location: USA

Posted Dec 14, 2024

The text describes a high-impact role as an Account Executive at Hampr, a seedstage startup looking to scale its B2B sales efforts. The role involves leading conversion and closing deals, managing both inbound and outbound leads, and collaborating on refining the B2B playbook. The ideal candidate should have experience in B2B sales, a proactive and driven attitude, strong communication skills, and the ability to uncover client pain points and deliver solutions. The role offers growth opportunities, direct access to leadership, remote flexibility, and a competitive package.

Digital Program Manager

Company: Sand Cherry Associates

Location: USA

Posted Dec 15, 2024

Sand Cherry Associates is seeking an experienced Digital Program Manager to lead and oversee the development and execution of digital programs. The ideal candidate will have a deep understanding of program management principles, expertise in digital products and solutions, and experience in designing and managing seamless buy flows and process flows across digital platforms. The role requires proactive program management, strategic thinking, excellent organizational communication and leadership skills, and the ability to manage complex digital projects from inception through delivery.

Internal Audit Manager

Company: Solidigm

Location: USA

Posted Dec 15, 2024

This text describes a multibillion-dollar global company, Solidigm, that specializes in the memory industry. They aim to be the world's leading NAND memory company and are looking for a diverse, equitable, and inclusive team to help them achieve this goal. The company offers cutting-edge products, strong business value for customers, and an engaging workplace. They are seeking a candidate to support the expansion of their Global Internal Audit Team in conducting SOX readiness control assurance, remediation, and operational audit projects.

Data Analyst, Performance Analytics

Company: Qventus

Location: USA

Posted Dec 15, 2024

Qventus is a healthcare technology company that uses machine learning, generative AI, and behavioral science to improve patient care and empower care teams. They are seeking a Data Analyst to support repeatable analyses, ad-hoc analyses, and contribute to the health of their analytics platform. The role requires strong SQL skills, experience with data visualization tools, and a love for the big picture and details.

Senior Operations Manager, Predictive Analytics

Company: Carrot Fertility

Location: USA

Posted Dec 14, 2024

The text describes a job posting for a Senior Director of Operations position at Carrot Fertility, a leading global fertility and family-building platform. The role involves driving operational processes surrounding key staffing decisions, building relationships with cross-functional stakeholders, and defining and updating business assumptions. The team is composed of highly talented team members supporting every aspect of the operational functions at Carrot. The position requires 8+ years of experience in capacity planning or demand and supply management, expert spreadsheet proficiency, and experience working with WFM tools. The starting base salary for this position will range from $123,000 to $140,000.

Senior Workday Analyst

Company: Dropbox

Location: USA

Posted Dec 15, 2024

The People Technology team at Dropbox is seeking a Senior Workday Analyst to lead crossfunctional enhancement projects, provide insights as a data expert, and represent Workday in integrations with other tools. The role involves optimizing Workday HCM capabilities, collaborating with crossfunctional teams, designing and maintaining Workday reporting and analytics, supporting integrations and implementations, and continuously identifying opportunities for process efficiency and system improvements.

Director of Sales

Company: BAMKO

Location: USA

Posted Dec 15, 2024

BAMKO is seeking a high-performing Director of Sales to build and manage the sales team, maximize sales potential, and increase BAMKO product sales and profitability. The role involves managing international sales teams, designing strategic business plans, and driving sustainable financial growth.

Corporate Communications Manager

Company: Eventbriteinc

Location: USA

Posted Dec 15, 2024

Eventbrite is a leading global events marketplace that creates, shares, finds, and attends events. They offer a dynamic global communications team, a corporate communications manager role, and various responsibilities such as developing and executing strategic communication plans, managing media relations, and supporting executive thought leadership. The position is remote and reports to the Director of Corporate and Policy Communications. The ideal candidate has 6+ years of experience in corporate PR, a background in tech communications, and strong media relations skills.

Senior Financial Data Analyst

Company: SmarterDx

Location: USA

Posted Dec 15, 2024

The job posting is for a Senior Data Analyst role at SmarterDx, a company that builds clinical AI for hospitals to improve revenue integrity and quality of care. The role is fully remote within the US and requires 35+ years of experience in business intelligence or data analysis. The ideal candidate should have strong technical skills, experience with health system clinical and revenue cycle data, and a strategic mindset. The company offers a compensation of $130 to $160k base + equity and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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