Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. DevOps Engineer

Company: Moodle

Location: USA

Posted Dec 14, 2024

Moodle is the world's most popular learning platform and is on a mission to empower educators to improve our world. Moodle US is the US-based services division of Moodle Pty, providing services in learning design, implementation, support, training, hosting, custom development, and support for Moodle LMS and Moodle Workplace. The company values education, openness, and innovation, and is committed to making a positive difference to the world.

Senior Engineering Manager - Discovery

Company: HubSpot

Location: USA

Posted Dec 14, 2024

HubSpot is looking for an experienced engineering leader to define the product roadmap and technical strategy for 67 small teams across both frontend and backend. The role involves embedding as a software engineer on the teams for the first 6 months and staying hands-on technically. The engineering leader should have a strong technical perspective, understand customers and product strategy, and hold a high performance bar for their team. They should also contribute to diversity, inclusion, and belonging initiatives and effectively communicate the company's mission and culture.

Senior Account Executive - Payroll & HR Solutions

Company: Restaurant365

Location: USA

Posted Dec 14, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They value empowering team members, have a focus on constant improvement, and offer a competitive salary range with benefits. The Senior Account Executive role involves selling the R365 Workforce Solution, managing the sales cycle, and building long-lasting business relationships.

PAM Engineer - CyberArk/BeyondTrust

Company: GuidePoint Security

Location: USA

Posted Dec 14, 2024

GuidePoint Security is hiring a PAM Engineer for a fully remote role. The position requires relevant experience with CyberArk Delinea or BeyondTrust, with CyberArk being highly preferred. The PAM Engineer will work on implementing PAM programs for large companies in the US, collaborating with other engineers and architects. The role offers unlimited PTO, regular feedback, and opportunities for growth.

Engagement Marketing Manager

Company: LearnLux

Location: USA

Posted Dec 14, 2024

The text describes a remote-first role at LearnLux, a company providing workplace financial wellbeing services. The position involves supporting growth, creating marketing strategies, and managing client events. The role requires 3+ years of marketing experience and is a full-time position with benefits. LearnLux values diversity and inclusion.

Customer Success Engineer

Company: Cribl

Location: USA

Posted Dec 14, 2024

The Customer Success Engineer (CSE) role at Cribl is a highly technical position that involves acting as a trusted advisor to customers, coordinating and strategizing across several functions, and driving the entire Customer Success lifecycle. The ideal candidate should have minimum of 5 years of experience in a related function with direct customer advocacy and engagement experience, and a customer-first mindset with great communication and relationship management skills.

Director, Customer Success

Company: Pearl Health

Location: USA

Posted Dec 14, 2024

Pearl Health is a company that aims to improve healthcare delivery by providing technology services and financial tools to primary care providers. They are seeking a Customer Success Director to help their West Coast and Central region customers succeed in the ACO REACH model, MSSP, and beyond. The role involves leading teams, coaching, and driving performance in Value-Based Care. The company values diversity and is a remote-first company with a concentration of team members in NYC and Boston.

Principal Support Engineer

Company: EDB

Location: USA

Posted Dec 14, 2024

The job description is for a Principal Support Engineer role in the US, working remotely on a global team. The role involves technical leadership, managing Postgres databases, and providing guidance to clients. The candidate should have 10+ years of experience, including 7+ years in Data Warehouse solutions, and knowledge in Kubernetes, monitoring tools, and cloud service environments. The role requires strong communication skills, time management, and the ability to work in shifts and on weekends.

Senior Content Marketing Writer

Company: Cobalt

Location: USA

Posted Dec 14, 2024

Cobalt is seeking a Senior Content Marketing Writer to elevate their in-house content program and support complex marketing campaigns. The role involves crafting high-quality engaging content for every stage of the buyer's journey, ensuring alignment with key cybersecurity trends and business objectives. The writer will serve as the primary editor, ensuring a consistent style, tone, and voice across all written materials. This position will position Cobalt as a leader in Offensive Security while driving customer engagement and decision-making.

Manager, Revenue Cycle

Company: Octave

Location: USA

Posted Dec 14, 2024

The text describes a high-growth mental health startup, Octave, that offers behavioral health services with a focus on quality and affordability. The startup is looking for a Revenue Cycle Operations Manager to support the Revenue Cycle team and collaborate with Revenue Operations leadership. The manager will oversee and optimize the entire revenue cycle process, manage a team of professionals, and ensure accurate and timely billing, coding, and collections. The manager will also work closely with various departments to align revenue cycle activities with organizational goals and provide strategic leadership and operational support as the department scales. The company values empathy, kindness, human beings first, tackling intractable problems, no bystanders, no stars, no tourists, partnership, quality at scale, progress is a process, and there are people behind every data point.

Staff Product Manager (Database Server)

Company: EDB

Location: USA

Posted Dec 14, 2024

The position is a remote role for candidates based in the US. The company is looking for a Staff Product Manager with experience driving complex technical products for enterprise-class data intensive products. The role requires specific technical knowledge with distributed database systems and highly available products. The impact of the role includes working cross-functionally, collaborating with customers, and leading initiatives that leverage modern database technologies and AI.

Technical Account Manager

Company: Lavendo

Location: USA

Posted Dec 14, 2024

The company is a publicly traded AI revolution leader offering an AI-centric cloud platform for AI development. They provide cutting-edge infrastructure, including large-scale GPU clusters, cloud platforms, tools, and services for Fortune 1000 companies, top-tier innovative startups, and AI researchers. The company is committed to sustainable AI infrastructure and operates one of the most powerful commercially available supercomputers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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