Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Product Designer - Tenant Scale

Company: GitLab

Location: USA

Posted Dec 11, 2024

The role involves working alongside various teams to develop a holistic design vision and strategy for Application Security Posture Management (ASPM) tools. The goal is to efficiently define security rules and enforcements, set up and manage security analyzers, and remediate application security risks. The team also aims to build an all-in-one Vulnerability Management platform, collaborate with teams to guide the strategy and direction, and contribute to the Design System. The ideal candidate must have demonstrated experience in designing ASPM tools and familiarity with designing holistic complete workflows. The role requires fostering collaboration across multiple product teams and stakeholders, conducting research, and having strong visual design skills.

Full Stack Developer

Company: GetOdata

Location: USA

Posted Dec 11, 2024

Tubepro is seeking a talented Full Stack Developer with expertise in Next JS to join their innovative development team. The ideal candidate should thrive in a fast-paced environment, be eager to tackle complex challenges, and have deep knowledge of Next JS to build high-performance applications.

Director - Data Platform

Company: Scribd

Location: USA

Posted Dec 11, 2024

Scribd is looking for a senior Director of Data Platform to lead a team of data engineers and shape the data engineering function to support the company's next stage of growth. The role involves defining strategy, owning the data platform roadmap, leading the team, promoting engineering excellence, championing innovation, ensuring data quality and compliance, and more.

Talent Acquisition Specialist

Company: MasteryPrep

Location: USA

Posted Dec 11, 2024

MasteryPrep is seeking a Talent Acquisition Specialist to lead efforts in identifying and hiring exceptional candidates to support their mission of making high-quality test preparation accessible to all students. The role involves actively sourcing candidates, managing the recruitment lifecycle, overseeing the full-service hiring process, and collaborating with internal stakeholders to improve hiring efficiency and candidate experience.

Inside Sales Specialist

Company: Safe Haven Security

Location: USA

Posted Dec 11, 2024

Safe Haven Security is seeking a dedicated Inside Territory Sales Representative to join their team. The role involves conducting outbound sales calls, developing client relationships, and maintaining an efficient workflow with realtors. The company values teamwork, collaboration, and diversity, offering comprehensive training, ongoing support, and opportunities for growth. They have won several awards, including being named one of Americas Greatest Places to work and the 6-time winner of Inc Magazines Americas Fastest Growing Private Companies. Weekly pay, hourly rate plus commission, monthly bonuses, comprehensive training, PTO, medical benefits, and a 401k are offered.

Mid-Market Sales Engineer

Company: Abnormal Security

Location: USA

Posted Dec 11, 2024

Abnormal Security is seeking a MidMarket Sales Engineer to join their growing Sales Engineering team. The role involves being the customer's technical contact, crafting strategic business cases, and helping customers overcome email security challenges. The ideal candidate should have 3+ years of sales engineering or relevant experience, strong technical presentation skills, and the ability to see the big picture and solve customer business issues. The role offers a base salary range of $101,200 - $119,000 and the possibility of receiving restricted stock units (RSUs) and benefits.

Associate Security Engineer

Company: ScienceLogic

Location: USA

Posted Dec 11, 2024

The text describes a job posting for an early career professional to join ScienceLogic's small collaborative team as a security expert. The role involves designing and implementing systems to maintain data security, conducting vulnerability scans, monitoring security operations, and collaborating with internal and external auditors. The ideal candidate should have a Bachelor's Degree, problem-solving skills, good communication skills, and understanding of threat agents and compensating controls. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional development.

Project Manager, Data Implementation

Company: Sand Cherry Associates

Location: USA

Posted Dec 11, 2024

The text describes a Senior Data Project Manager role at Sand Cherry Associates, focusing on driving data program roadmaps, influencing decisions, and managing data initiatives in the healthcare services sector. The role requires strong data engineering and project management experience, as well as proficiency in Agile Methodologies, PowerPoint, Excel, JIRA, and Smartsheet. The company offers a supportive work environment, professional growth opportunities, and a unique culture.

Customer Success Director

Company: Gradient AI

Location: USA

Posted Dec 11, 2024

Gradient AI is a leading provider of AI solutions for the Group Health and PampC insurance industries. They offer a SaaS platform that leverages a vast industry data lake to provide high-resolution, data-driven insights. The company has experienced strong growth and recently raised $56 million in Series C funding. They are seeking a Customer Success Director to join their Health sales team and build strong relationships with clients.

Lead Financial Analyst

Company: Gomotive

Location: USA

Posted Dec 11, 2024

Motive empowers physical operation teams with tools to improve safety, productivity, and profitability. They offer a single system for managing drivers, vehicles, equipment, and fleet-related spend. With AI and automation, they reduce manual workloads and provide complete visibility and control.

Claims Representative 2

Company: Ryder System

Location: USA

Posted Dec 11, 2024

The Liability Claim Representative II handles property damage claims and low to midrange bodily injury claims. The role involves investigating and adjusting claims, directing independent adjusters, experts, and other vendors in the claim handling processes. The position requires interacting with various stakeholders, managing litigation, and managing indemnity and expense costs. The candidate should have a Bachelor's degree and two years of experience in casualty claims.

IT Product Owner

Company: Altarum

Location: USA

Posted Dec 11, 2024

Altarum is seeking a committed mission-driven technologist to help build the next generation of public health tools for their Public Health Systems department. The role involves working with State and Federal government agencies to develop software that impacts people's lives, such as building the next generation technology in disease surveillance and optimizing data standards and system integrations. The position is a temporary full-time, no benefits role for 2+ months.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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