Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Financial Analyst – FP&A

Company: EDB

Location: USA

Posted Dec 11, 2024

The job posting is for a highly skilled and motivated Senior Financial Analyst to join the Financial Planning and Analysis (FPampA) team of a growing SaaS organization. The ideal candidate should have a strong background in financial analysis, deep experience with SaaS business models, and expertise in administering Workday Adaptive Planning. The role involves participating and leading aspects of annual budgeting and quarterly forecasting, developing and maintaining financial models, analyzing financial and operational metrics, and reporting and dashboarding. The candidate should also have experience with SaaS financial modeling, collaborating with cross-functional teams, and optimizing Adaptive Planning functionality.

Technical Support Engineer

Company: Truv

Location: USA

Posted Dec 11, 2024

Truv empowers financial firms to underwrite with confidence by providing a frictionless and secure infrastructure that connects financial institutions and background screeners to payroll providers. The company believes in creating a community where everyone belongs and thrives regardless of location. They are looking for a Technical Support Engineer to join and help build the best customer support experience.

Senior Data Conversion Consultant - Programmer

Company: Jenzabar

Location: USA

Posted Dec 11, 2024

The Senior Data Conversion Consultant Programmer position involves collaborating with higher education clients and internal teams to execute Jenzabar software implementations and custom programming solutions. The role requires a strong understanding of application and database requirements, TSQL skills, and effective communication. Essential tasks include developing SQL scripts, adhering to project timelines, communicating with clients and teams, and providing time estimates for custom tasks. The position offers a pay range of $58,000-$79,000 with additional benefits and a bonus opportunity.

Senior Solution Architect

Company: EDB

Location: USA

Posted Dec 11, 2024

The job description for a Senior Solution Architect specializing in EDB Postgres AI involves working onsite with clients to architect, deploy, and optimize EDB Postgres AI-based solutions. The role requires deep embedding within client teams to tackle their challenges, combining hands-on engineering expertise with a consultative approach. The impact of this role includes data architecture, engineering, client-focused problem solving, deployment and integration, operational excellence, optimization and troubleshooting, client enablement and training, and innovation and thought leadership.

Learning and Development Program Lead

Company: Reserv

Location: USA

Posted Dec 11, 2024

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are focused on automating highly manual tasks to tackle longstanding problems in claims and set a new standard for TPA providers and adjusters alike. They are looking for a dynamic Learning and Development Lead to revolutionize their training programs and propel their team to new heights.

Account Executive, Product - Link (Financial Connections and Instant Bank Payments)

Company: Stripe

Location: USA

Posted Dec 11, 2024

Stripe is a financial infrastructure platform for businesses, offering products like RFA, Tax Issuing, Treasury Billing, and Link. They are hiring an Account Executive for Financial Connections and Instant Bank Payments, focusing on enterprise companies. The role involves sales, product expertise, and collaboration with internal and external teams. The preferred qualifications include 5+ years of sales experience, 5+ years of sales to enterprise merchants, and strong collaboration skills.

Senior Customer Success Manager

Company: Freshworks Inc

Location: USA

Posted Dec 11, 2024

Freshworks is a company that provides cloud-based software solutions for customer experience, CRM, and IT service management. They offer a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized for its TrustRadius Top Rated Software ratings and G2 Best of Awards. As a Senior Customer Success Manager, you would work with large and strategic customers to help them realize the value of the software and drive customer success.

Marketing Operations Specialist

Company: Immersive Labs

Location: USA

Posted Dec 11, 2024

Immersive Labs is a leading cyber resilience company with a focus on people-centric solutions. They offer a SaaS platform for continuous assessment, building, and proving of cyber capabilities through real-life simulations. The company has secured over $180 million in funding and is looking for a Marketing Operations Specialist to optimize processes, manage data integrity, and support campaign management.

Associate Integration Engineer

Company: Protegrity

Location: USA

Posted Dec 11, 2024

Protegrity is seeking a passionate and talented Associate Integration Engineer to join their North America Field Delivery Team. This remote role involves data protection and privacy, with a focus on integration standardization and customer-centric solutions. The ideal candidate should have experience in cloud technology, DevOps, Scrum principles, and a strong understanding of data protection solutions.

Senior Event Producer

Company: Vercel

Location: USA

Posted Dec 11, 2024

Vercel offers a Frontend Cloud service for building, scaling, and securing web applications. They are looking for a Senior Events Producer to oversee and manage their largest quarterly brand activations and events, with a focus on innovation and engaging attendees. The role offers great compensation, benefits, and a flexible work environment.

Senior Analytics Engineer

Company: brightwheel

Location: USA

Posted Dec 11, 2024

Brightwheel is a company that aims to enable high-quality early education for every child by giving teachers more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. They are a fully remote team with a passionate and talented focus on customer needs. They believe in diversity and celebrate all forms of it. They are seeking a Senior Analytics Engineer to join their team.

Head of Global Travel - Sales

Company: StackAdapt

Location: USA

Posted Dec 11, 2024

StackAdapt is a remote-first company looking for a sales professional with strong relationships in the travel industry and major advertising brands to drive revenue and activation across their travel advertising solutions. The role involves cross-functional collaboration, programmatic travel solutions sales, building travel playbooks, hiring and training a sales team, and more.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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