Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Content Creator - Secondary Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for their platform. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects such as Algebra, Precalculus, and Calculus.

Privacy Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 30, 2024

American Specialty Health Incorporated is seeking a Privacy Compliance Specialist to join their Regulatory Strategic Development department. The position will support the company's compliance efforts, research privacy issues, and track legislative and regulatory developments.

Operations Data Support Specialist

Company: Restaurant365

Location: USA

Posted Nov 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for an Operations Data Support Specialist to assist in maintaining data integrity, managing customer inventory, and supporting day-to-day operations.

Social Media Manager

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is looking for a Social Media Manager to help them revolutionize how people experience and engage with their platform through compelling social storytelling. The role involves owning comprehensive social media strategies, leading multichannel content development, and managing day-to-day social media operations.

Sr. Strategic Operations Program Manager - Risk & Compliance

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning, and is looking for a Sr Strategic Program Manager, Risk & Compliance to lead large cross-functional programs and create value for internal teams, external partners, and users of its products and services.

Lead Data Management Consultant (Platform Scripting)

Company: Workiva

Location: USA

Posted Nov 30, 2024

Workiva is seeking a Lead Data Management Consultant with expertise in Python scripting to redefine assured integrated reporting. The role involves driving discussions on use case development, influencing product features, and creating scalable scripting solutions.

Team Leader, Engineering - Save Group

Company: Rocket Money

Location: USA

Posted Nov 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services that save them time and money. The company is looking for Engineering Leaders to help users save money while growing a healthy and engaged team of full-stack engineers.

Staff Product Manager - Contributor Experience (Core Experience Team)

Company: Reddit

Location: USA

Posted Nov 30, 2024

The Core Experience team at Reddit is looking for a Staff Product Manager to drive the end-to-end execution of projects across the core experience of Reddit. The role requires a highly empathetic and collaborative product leader with strong product instincts, excellent communication skills, and a proven track record of shipping quality products.

Payment Operations Analyst

Company: brightwheel

Location: USA

Posted Nov 30, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Payment Operations Analyst to join their team, with a focus on fraud detection and risk mitigation.

Senior Product Manager

Company: Updater

Location: USA

Posted Nov 30, 2024

The job posting is seeking an experienced Senior Product Manager to join the MoveHQ team and drive the success of product initiatives. The ideal candidate will have expertise in working within regulated industries, ensuring compliance standards, and delivering exceptional value to users.

Customer Support Specialist

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is hiring a Customer Support team member to help with user questions and issues. The role requires empathy, competence, and problem-solving skills. The company offers a competitive salary and benefits package.

Senior Director - HRBP, R&D

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is seeking a Senior Director HR Business Partner to partner with their RampD organization and support their Chief Product Officer. The role involves developing and executing HR strategies, leading a small team, and collaborating with other teams to deliver business impact.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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