Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Retail Marketing Director

Company: Golden Hippo

Location: USA

Posted Dec 01, 2024

The job posting is for a Retail Marketing Director position at Golden Hippo, a company that creates best-in-class products for health and wellness. The job requires 10+ years of brand and retail marketing experience, with a focus on pet food and retail marketing. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Sr. SAP Technical Account Manager

Company: Protera

Location: USA

Posted Dec 01, 2024

Protera Technologies is a global public cloud services management provider looking for a Technical Account Manager to support and administer SAP activities for a group of customers. The role involves designing, implementing, and deploying SAP solutions, as well as managing and overseeing critical SAP and related system portfolios.

Data Analytics Associate- Public Safety

Company: Mark43

Location: USA

Posted Nov 30, 2024

Mark43 is seeking a Data Analytics AssociatePublic Safety with experience in customer service and an interest in data analysis. The role involves collaborating with public safety professionals, providing practical support and guidance, and developing data analytics dashboards and reports.

Solutions Engineer

Company: Northbeam

Location: USA

Posted Nov 30, 2024

Northbeam is building a marketing intelligence platform for growth, and they're looking for a Solutions Engineer to join their team. The role involves guiding new customers through the integration process, troubleshooting issues, and improving documentation. The ideal candidate has experience with software engineering, customer support, and technical skills such as SQL, JavaScript, and HTML.

Client Success Manager, Enterprise

Company: Bazaarvoice

Location: USA

Posted Nov 30, 2024

The Client Success Manager Senior CSM Enterprise role is a critical client-facing position responsible for driving adoption, increasing satisfaction, and identifying opportunities for expansion. The role involves advising clients on strategies to maximize the value of their Bazaarvoice products and solutions, delivering quarterly business reviews, and managing client lifecycle.

Director - User Insights

Company: DuckDuckGo

Location: USA

Posted Nov 30, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Director of User Insights to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Product Manager - Groove Productivity

Company: Clari

Location: USA

Posted Nov 30, 2024

Claris Revenue platform is a leading solution for revenue accuracy and precision, with a focus on customer satisfaction and employee growth. The company is looking for a Product Manager to lead the Groove Productivity team, with responsibilities including product strategy, customer insights, roadmap planning, and feature development.

Account Executive - Strategic

Company: Weights & Biases

Location: USA

Posted Nov 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Executive to sell their software and services. The role requires 5+ years of progressive SaaS software sales experience and a track record of success in closing business in large complex enterprise accounts.

Project Management Director

Company: Upstatement

Location: USA

Posted Nov 30, 2024

The job posting is for a Project Management Director position at Upstatement, a digital product studio with an editorial mindset. The role involves leading the project management team, defining a new project management strategy, and cultivating account growth. The company offers a competitive salary, flexible work arrangements, and a range of benefits.

Customer Success Engineer

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is hiring a Customer Success Engineer to work remotely on the US West Coast. The role involves troubleshooting customer issues, developing internal tools, and improving the customer experience. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Staff Front End Engineer

Company: UpKeep

Location: USA

Posted Nov 30, 2024

The job description is for a Staff Software Engineer at UpKeep, responsible for driving success of initiatives, providing technical leadership, and collaborating with cross-functional teams. The ideal candidate has 10+ years of programming experience, excellent frontend development skills, and experience with cloud services and containerization technologies.

Accounting Manager

Company: Inspiration Mobility

Location: USA

Posted Nov 30, 2024

The job posting is for a finance team member at Inspiration Mobility, a company that accelerates the electrification of transportation. The role involves overseeing general accounting functions, managing leases, and preparing financial reports. The company values diversity and equal opportunity and has a strong culture based on shared respect for its core values.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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