Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Staff Revenue Accountant

Company: Mapbox

Location: USA

Posted Nov 23, 2024

Mapbox is a leading location platform that provides tools for businesses to create customized experiences. The company is looking for an accountant to assist with revenue accounting and manage accounts receivable processes.

Junior Account Manager

Company: Getaround

Location: USA

Posted Nov 23, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and reduce greenhouse gas emissions.

Enterprise Account Executive

Company: Twilio

Location: USA

Posted Nov 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for an Enterprise Account Executive to join their Segment product team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the Enterprise business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

ABM & Campaigns Manager

Company: Signifyd

Location: USA

Posted Nov 23, 2024

The ABM Campaigns Manager will lead the planning, execution, and optimization of multichannel ABM campaigns, leveraging marketing technology platforms, to drive revenue generation and customer acquisition. The ideal candidate will possess a strong blend of strategic thinking, creative problem-solving, and hands-on execution skills.

Senior Billing Accountant

Company: Olo

Location: USA

Posted Nov 23, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Billing Accountant to join their team, with responsibilities including billing operations, process improvement, and compliance. The company offers a range of benefits and is remote-friendly.

Senior Manager - Software Engineering (Scribd Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on written and spoken word, aiming to democratize the exchange of ideas and information. The company is looking for a Senior Engineering Manager to lead a team of engineers and develop high-quality user-centered features.

Customer Support Team Lead

Company: Clipboard Health

Location: USA

Posted Nov 23, 2024

The role of a Customer Support Team Leader involves coaching and training team members, maintaining high standards, and ensuring customer satisfaction. The job requires strong communication skills, problem-solving, and the ability to manage under pressure.

Director of Implementation

Company: Cloudbeds

Location: USA

Posted Nov 23, 2024

The job posting is seeking an operational force of nature to lead the onboarding process, develop strategic programs, and ensure seamless implementations and ecstatic customers. The ideal candidate should have experience in onboarding, SAAS, and team management, with excellent communication and analytical skills.

Senior Director - App Product

Company: Shippo

Location: USA

Posted Nov 23, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company provides competitive shipping rates, print labels, and automated international documents, and has a user-centric approach to product development.

Associate Software Engineer

Company: Edmunds.com

Location: USA

Posted Nov 23, 2024

Edmunds is a company that offers flexibility, innovation, and cutting-edge technology to make car buying easier. They have a team dedicated to creating reliable interfaces and repurposing data to add value to their organization. The company is looking for a Java developer to join their team and contribute to creating exceptional customer experiences.

Senior FP&A Manager - GTM

Company: Weights & Biases

Location: USA

Posted Nov 23, 2024

The job posting is for a Sr Manager position at Weights amp Biases, a Series C company with $250M in funding. The role involves financial planning, analysis, and forecasting, as well as team leadership and development. The company is committed to providing competitive salary and benefits packages.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 23, 2024

Omni is a freelance opportunity that allows you to work remotely from home, providing customer service to Fortune 500 companies. You can set your own schedule, get paid, and enjoy the freelance life. The application process is straightforward, and you'll need to upload screenshots of your home internet speed and work computer, take an online assessment, and answer some questions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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