Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sales Executive - Payers

Company: Curai

Location: USA

Posted Nov 23, 2024

Curai Health is a startup that offers virtual urgent and primary care services powered by a world-class care team and cutting-edge AI. They are looking for a Sales Executive to join their Growth team and drive growth in the payer market.

Director of Technical Documentation

Company: Pulumicorporation

Location: USA

Posted Nov 23, 2024

Pulumi is looking for a Director of Technical Documentation to educate their rapidly growing community on infrastructure as code best practices. The role involves producing high-quality documentation, creating technical curriculum, and managing a team of technical writers and engineers.

Azure Virtual Desktop Support Engineer I

Company: Pax8

Location: USA

Posted Nov 23, 2024

The job description is for an Azure Virtual Desktop Support Engineer who will provide technical support for Microsoft Azure services and other leading cloud solutions. The role involves responding to technical inquiries, educating partners on supported technologies, and collaborating with sales teams to provide a seamless support experience.

Senior Sales Operations Specialist

Company: Oyster

Location: USA

Posted Nov 23, 2024

The job posting is seeking a Senior Sales Operations Specialist to join the Sales Operations team. The role requires experience in process improvements, sales analytics, and CRM optimization. The team is expanding and is looking for a strategic and process-driven individual to optimize sales and post-sales processes.

Implementation Associate/Senior Associate

Company: Waymark

Location: USA

Posted Nov 23, 2024

Waymark is a team of healthcare providers and technologists aiming to bring the best healthcare to people with Medicaid benefits. They are building tools and designing an approach to enable care to reach patients who can benefit most. The company values teamwork, collaboration, and innovation, and is looking for an Implementation Associate to help launch new markets and expand existing ones.

Presales Engineer

Company: Abbyy

Location: USA

Posted Nov 23, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, flexible hours, and a culture of giving. The company is committed to respect, transparency, and simplicity, and has a strong focus on customer satisfaction.

Manager - Software Engineering (SlideShare Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on the written and spoken word, with a mission to spark human curiosity. The company is looking for an Engineering Manager to lead a talented team and help shape the technical strategy of SlideShare.

Event Marketing Contractor

Company: Quantum Metric

Location: USA

Posted Nov 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including coaching and training programs, and prioritize building strong relationships with their customers.

BizOps & Strategy

Company: Vercel

Location: USA

Posted Nov 23, 2024

Vercel is looking for a new member to join their BizOps and Strategy team. The team drives critical initiatives and supports the company's goal of building a culture of excellence. The role involves developing performance metrics, driving strategic decisions, and leading complex projects.

SRE Engineer

Company: Pango

Location: USA

Posted Nov 23, 2024

Pango Group is a cybersecurity company that helps customers monitor, manage, and protect their identities and personal information. They are seeking a Site Reliability Engineer to join their dynamic engineering team.

Product Manager

Company: ENS Labs

Location: USA

Posted Nov 23, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs is driving the core development of the ENS protocol and is looking for a Product Manager to help drive the next phase of development.

Account Manager, Emerging Business - Technology

Company: Woodruff Sawyer

Location: USA

Posted Nov 23, 2024

Woodruff Sawyer is an industry leader in insurance brokerage, offering a hybrid workplace and competitive benefits. The company seeks a collaborative Account Manager to handle placement, renewal, and service of new and existing business.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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