Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sales Engineer

Company: Broadvoice

Location: USA

Posted Nov 15, 2024

The Sales Engineer role at Broadvoice involves supporting the sales team by providing technical knowledge, designing solutions, and guiding prospects through the value of the company's CX offerings. The ideal candidate will be a skilled communicator with a strong background in CX technology and solution selling.

Sales Development Representative - Education

Company: Clipboard Health

Location: USA

Posted Nov 15, 2024

The job posting is for a sales role at a tech startup that provides substitute teachers and other classroom staff to K12 schools. The company is looking for someone who loves sales and is passionate about education. The role involves making over 500 dials per week, tracking account details, and learning about the company's value proposition.

Solutions Engineer

Company: Pagos

Location: USA

Posted Nov 15, 2024

Pagos is looking for a Solutions Engineer to work with customers, demonstrating the value of their payment solutions and implementing tailored solutions. The role requires strong interpersonal and communication skills, experience with APIs and SDKs, and a proven track record in managing complex technical solutions.

Data Scientist - Strategic Finance

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is hiring a Strategic Finance team member to work on financial data pipelines, forecasting, and analysis. The ideal candidate has experience in Analytics or Data Science, financial data, and statistical methods.

Business Development Manager - Utilities

Company: ev.energy

Location: USA

Posted Nov 15, 2024

evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They have a team of over 100 people and have secured over $50m in funding. They are looking for a sales representative to help drive their growth and connect more electrical vehicles to the grid.

Copywriter

Company: Outliant

Location: USA

Posted Nov 15, 2024

Outliant is a remote digital product development and startup consulting company that values creativity, individual growth, and freedom. They are looking for a Copywriter to craft compelling digital content and work with a diverse global team.

Staff Business Systems Analyst

Company: Oura

Location: USA

Posted Nov 15, 2024

Oura is a growth company that empowers people to take a proactive role in their health by providing innovative wearable technology and data insights. The company values its employees and offers a range of benefits, including competitive salary and equity packages, health insurance, and flexible wellness time off.

Business Development Specialist - Geospatial Solutions

Company: NavVis

Location: USA

Posted Nov 15, 2024

NavVis is a technology company that offers reality capture and digital factory solutions. They are seeking a Business Development Specialist with a technical background to join their US team. The role involves driving sales and connecting with key players in industries like construction, engineering, and infrastructure.

Implementation Specialist - Client Training

Company: SpryPoint

Location: USA

Posted Nov 15, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Implementation Specialist to join its Client Training team.

Senior Account Executive

Company: TeamSnap

Location: USA

Posted Nov 15, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are looking for a Senior Account Executive to identify and generate sales opportunities with national brands. The company offers a competitive compensation package, unlimited PTO, and a culture of inclusivity and growth opportunities.

Software Engineering Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 15, 2024

The job posting is for a leadership role in Airbnb's Community Support Platform, responsible for managing a team of software engineers to create innovative user experiences for AI-driven customer service products.

Senior Project Manager

Company: Association for Institutional Research

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Project Manager position at the Association for Institutional Research (AIR). The job involves managing a grant-funded training program, overseeing project activities, and coordinating with AIR staff. The position requires a bachelor's degree, at least 3 years of project management experience, and excellent organizational and communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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