Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director, Product Partnerships

Company: Jobber

Location: USA

Posted Oct 22, 2024

Jobber is a company that helps small businesses be successful by providing technology solutions. They are looking for a Director of Product Partnerships to lead their growing team and establish strategic relationships with partners.

Principal Engagement Manager

Company: Assured

Location: USA

Posted Oct 22, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for experienced Principal Engagement Managers to join their team and provide excellent customer experience.

Senior Cloud Platform Engineer

Company: Quanata

Location: USA

Posted Oct 22, 2024

Quanata is a company that provides context-based insurance solutions. They are seeking a Platform Engineer to join their team, who will be responsible for designing and developing the platform architecture, collaborating with development teams, and implementing security and compliance measures.

Support Specialist - POS Integration

Company: Restaurant365

Location: USA

Posted Oct 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are focused on empowering team members and constantly improving to be the best. The company is looking for a POS Integration Support Specialist to help customers with POS integrations and provide excellent customer service.

Partner Manager

Company: PepperJam

Location: USA

Posted Oct 22, 2024

Partnerize is a company that empowers marketers with technology to discover, engage, and convert audiences at scale. They offer a software platform and expert service to help brands generate revenue through their partnerships channels. The company values its employees, clients, and partners, and is committed to diversity and inclusion.

Vice President, Marketing

Company: endpoint Clinical

Location: USA

Posted Oct 22, 2024

Endpoint is a company that provides interactive response technology and solutions for the life sciences industry. They have a vision to help sponsors and pharmaceutical companies achieve clinical trial success. The company is looking for a Vice President of Marketing to build and manage the marketing strategy and organization for their newly formed holding company.

Technology Production Support Associate

Company: Reformation

Location: USA

Posted Oct 22, 2024

Reformation is a revolutionary lifestyle brand that combines stylish designs with sustainable practices. The company is committed to innovation, education, and inclusivity, and is seeking a motivated Production Support Associate to join its growing tech team.

Senior / Staff Backend Engineer

Company: Livekindred

Location: USA

Posted Oct 22, 2024

Kindred is a member-only home swapping network that allows users to live a travel-rich lifestyle by exchanging primary residences with trusted peers. The company has raised $265M+ from top investors and is looking for a world-class engineer to join their team.

Solution Sales Executive

Company: Workiva

Location: USA

Posted Oct 22, 2024

The job posting is for a Solution Sales Executive responsible for obtaining new business and customer expansion sales opportunities. The role requires building relationships, identifying customer needs, and showcasing Workiva's value proposition. The job offers a competitive salary range, commission-based sales performance, and comprehensive employee benefits package.

Business Development Manager - Education & Therapy Services

Company: Aya Healthcare

Location: USA

Posted Oct 22, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employee growth and development. The company is seeking a Business Development Manager to develop and manage new accounts for Educational Services and Therapy, with a focus on exceeding sales goals and providing exceptional client service.

Production Support Analyst

Company: Arcadia

Location: USA

Posted Oct 22, 2024

Arcadia is a company that helps healthcare providers and payers transform healthcare by aggregating data and providing actionable insights. The company is looking for a Production Support Analyst to join their team, who will be responsible for troubleshooting and resolving issues reported by customers and internal stakeholders.

Payroll Supervisor

Company: Sinch

Location: USA

Posted Oct 22, 2024

Sinch is looking for a Payroll Supervisor to oversee the Americas. The role involves managing and supervising payroll processing, ensuring accuracy and compliance with local regulations, and delivering exceptional service to employees and stakeholders.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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