Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Science Writer

Company: Tempus

Location: USA

Posted Oct 22, 2024

Tempus is seeking a Senior Science Writer to join their Scientific Communications team to support publication and internal communication efforts. The ideal candidate will have a strong scientific background, excellent writing and communication skills, and experience with scientific manuscripts and publications.

Senior Frontend Engineer, Growth

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is looking for a Senior Frontend Engineer to join their Growth team. The role involves building engineering projects that impact customer acquisition, monetization, and retention. The company offers a competitive salary, equity ownership, and a range of benefits.

Senior Salesforce Administrator

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is looking for a Senior Salesforce Administrator to join their Revenue Operations team. The role involves designing and implementing automations, workflows, and integrations to optimize their tech stack and enhance their processes in Salesforce.

Full-Stack Engineer

Company: Hoop

Location: USA

Posted Oct 23, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team and contribute to the product vision and roadmap.

CX Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Technical Representative for the Extended Services team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The job requires 23 years of related work experience, knowledge of cloud platforms, identity platform providers, and adjacent services, and advanced understanding of technologies that impact 1Password products and solutions.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Oct 23, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Sr. Analytics Engineer

Company: hims & hers

Location: USA

Posted Oct 22, 2024

The job posting is looking for a Senior Analytics Engineer to build seamless data products. The role requires experience with SQL, data transformation, and scalable data models. The company offers competitive salary, equity compensation, and comprehensive benefits.

Fire Alarm Designer III

Company: Johnson Controls

Location: USA

Posted Oct 22, 2024

The job description is for a Fire Alarm Designer III at Johnson Controls, requiring a Bachelor's degree, Nicet Level III or above, and 10 years of experience in designing Fire and Security systems. The role involves designing fire alarm systems, directing a design team, and providing technical support.

Navy Acquisition Systems SME & Data Analyst

Company: NavAide

Location: USA

Posted Oct 22, 2024

The job posting is seeking a talented and driven DoDNavy Acquisition Systems amp Data Analyst to join the SSP eBusiness Office team. The successful candidate will support the Navy client's transition into the Navys Electronic Procurement System ePS solution, and will be responsible for various tasks such as data analytics, report development, and data migration.

Analytics Manager

Company: Appen

Location: USA

Posted Oct 23, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. They are seeking an experienced Analytics Manager to lead a team of data analysts and manage strategic analytics projects.

Corporate FP&A, Manager

Company: Upwork

Location: USA

Posted Oct 22, 2024

Upwork is seeking experienced professionals to join their team, including a Senior Program Manager and a Finance Manager. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce.

Operations Coordinator - Business Insurance

Company: Newfront

Location: USA

Posted Oct 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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