Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Full Stack Engineer - Developer API, Poe

Company: Quora

Location: USA

Posted Dec 06, 2025

Quora is a remote-first company with a mission to grow collective intelligence through its platforms Quora and Poe. The company is seeking a Senior Full Stack Engineer to work on the Poe product, building features for the Developer API and enabling third-party developers. The role involves collaborating with cross-functional teams, rapid prototyping, and implementing new product features.

Senior Solutions Engineer

Company: HubSpot

Location: USA

Posted Dec 06, 2025

HubSpot seeks a Solutions Engineer to collaborate with teams, solve customer challenges, and drive sales. The role emphasizes teamwork, innovation, and professional growth in a supportive environment.

Finance and Systems Data Lead

Company: Incode Technologies

Location: USA

Posted Dec 06, 2025

Incode is a Series B unicorn with a $125B valuation that provides AI-powered identity verification solutions to leading banks, fintechs, marketplaces, and governments. They are seeking an experienced NetSuite Senior Consultant/Administrator to lead the support, optimization, and expansion of their global ERP platform. The role involves defining a category-defining narrative, developing go-to-market strategies, competitive intelligence, content creation, full-funnel enablement, voice of customer insights, metrics tracking, and team leadership.

Expert Legal Counsel - Product

Company: Vonage

Location: USA

Posted Dec 06, 2025

Vonage is hiring a full-time legal counsel to support their global Carrier Management Team. The role involves providing specialist legal advice to various teams, developing customer-friendly and compliant templates, collaborating with product and legal teams, and negotiating with major MNOs and MVNOs. The ideal candidate should have 7+ years of post-bar experience, strong in-house legal experience with fast-paced tech companies, and a deep understanding of global telecoms regulatory landscape.

Staff Product Designer - Marketing Hub - AI Focus

Company: HubSpot

Location: USA

Posted Dec 06, 2025

The role of Staff Product Designer at HubSpot's Marketing Hub team involves shaping intuitive, high-impact product experiences for customers in the context of AI. The position requires extensive experience in designing digital products, a strong ability to synthesize data and user insights, and excellent communication skills. The role offers a competitive compensation package and benefits.

Staff Software Engineer - Developer Productivity

Company: Stripe

Location: USA

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Code team operates at the foundation of Stripe's engineering velocity, providing tools and services for code management. They are currently evolving their infrastructure to handle a massive monorepo and are building custom solutions for Git scalability, developer experience, and distributed systems.

Senior UX Engineer - Prototyping Platforms

Company: Reddit

Location: USA

Posted Dec 06, 2025

The role is completely remote-friendly and focuses on building a robust prototyping platform for Reddit. The Senior UX Engineer will lead the evolution from disposable prototypes to a scalable experimentation platform, shaping the technical architecture, building the web-based React/Next.js environment, accelerating velocity, bridging the gap between design and production, leading tooling efforts, and mentoring the design team. The position requires 5+ years of experience in UX engineering, frontend development, or design technology, with a focus on building systems, platforms, or complex internal tools. The base pay range is $180,200 - $252,300 USD.

Manager - Solutions Engineering

Company: HubSpot

Location: USA

Posted Dec 06, 2025

The role is for a Manager of Solutions Engineering to lead a team of SEs, drive technical win motion, and ensure customer value. The ideal candidate should have leadership experience, SE background, and a data-driven mindset. Key responsibilities include team management, deal strategy, process ownership, and cross-functional collaboration.

Senior Marketer - Global Growth Partnerships

Company: HubSpot

Location: USA

Posted Dec 06, 2025

HubSpot is seeking a Senior Marketer to lead the strategy and partnerships arm for their Creators program. The role focuses on driving conversions and building visibility through creator collaborations. The successful candidate will build and scale the NanoMicro Creator Partnerships Program, develop creator partnerships, collaborate with cross-functional teams, and analyze performance to optimize for AI visibility and conversion.

AI Software Engineer I

Company: Daxko

Location: USA

Posted Dec 06, 2025

Daxko is seeking an AI engineer to build core features and pipelines for their AI platform. The role involves working on retrieval, embeddings, model integrations, and production-grade AI services. The ideal candidate should have experience with AI/ML frameworks, embeddings, vector databases, and cloud environments.

Manager - Customer Success Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The role involves leading a team of Customer Success Engineers to quickly remove customer blockers, improve experiences, and provide technical support throughout the customer journey. The ideal candidate should have 3-5 years of people management experience, strong technical understanding, and excellent communication skills. The company offers a competitive salary range of $130,000-$160,000 USD per year.

Senior Principal Product Manager

Company: Dropbox

Location: USA

Posted Dec 06, 2025

Dropbox is seeking a Senior Principal Product Manager to define and lead the vision, strategy, and execution for a unified platform experience across all Dropbox products. The role involves driving cross-functional alignment, leveraging data and insights, and building a dedicated multiproduct team to scale the ecosystem.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages