Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Group Product Manager - Platform Custody & Crypto Funding

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Director of Digital Product Management

Company: Pair Eyewear

Location: USA

Posted Oct 18, 2024

Pair Eyewear is seeking a Director of Digital Product Management to lead and expand their digital product initiatives. The company is focused on bringing personalization to the end-to-end eyecare experience and is looking for a candidate with a proven ability to set a vision and lead strategic initiatives from concept to execution.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 18, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are seeking an experienced Alliance Manager to develop and grow their strategic alliance with Amazon Web Services (AWS) globally.

Senior Data Scientist - Product

Company: Apollo.io

Location: USA

Posted Oct 18, 2024

The job posting is seeking a Senior Data Scientist to help shape product strategy and decision-making through data analysis. The role requires a passion for transforming data into actionable insights and the ability to thrive in a fast-paced environment.

Manager - Machine Learning Engagement Management

Company: OfferFit

Location: USA

Posted Oct 18, 2024

The Manager ML Engagement Management is a critical role on our growing Implementation team. The job involves owning all phases of the program execution process, designing and configuring OfferFit use cases, and building relationships with customer stakeholders. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for professional development.

Field Sales Representative

Company: Booksy

Location: USA

Posted Oct 18, 2024

The text describes Booksy, a platform that connects beauty and wellness professionals with customers, and its mission to empower service providers and consumers. It highlights the company's values, benefits, and job opportunities.

Senior Sales Engineer

Company: Snowplow

Location: USA

Posted Oct 18, 2024

Snowplow is seeking a Sales Engineer to work with Account Executives to qualify opportunities and identify use cases across key verticals. The role requires strong technical skills and experience in sales engineering, data modeling, and cloud data warehouses.

Sr. Manager, Sisense Community

Company: Sisense

Location: USA

Posted Oct 18, 2024

The job posting is seeking an experienced Community Leader to join the team in a management role. The role involves building and nurturing vibrant communities across digital and physical spaces, and requires strong communication, organizational, and interpersonal skills.

Medical Affairs Manager

Company: Virta Health

Location: USA

Posted Oct 18, 2024

Virta Health is on a mission to transform type 2 diabetes and weight loss care by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery. The company is recruiting an experienced medical affairs manager to manage its relationships with the scientific community and the marketplace.

Head of Customer Support

Company: brightwheel

Location: USA

Posted Oct 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Support and Payment Operations to develop a multi-year strategy to maximize customer retention and lead the full Support team.

Principal Product Manager - Creators, Poe

Company: Quora

Location: USA

Posted Oct 18, 2024

Quora is a remote-first company looking for a Product Manager to join the Creators and Developers team on Poe. The role involves guiding the development of a platform for Gen AI creators and developers, and requires experience in Product Management or Engineering.

Manager, Customer Support

Company: Sift

Location: USA

Posted Oct 18, 2024

The Customer Support team at Sift is dedicated to providing exceptional service to customers, ensuring their success and satisfaction. The team is looking for a Customer Support Manager to lead and mentor a team of support specialists, responsible for managing day-to-day support operations and driving continuous improvement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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