Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Digital Project Manager

Company: Digital Yalo

Location: USA

Posted Oct 19, 2024

The text describes a company called Yalo that is hiring a Digital Project Manager. The role requires strong organizational skills, attention to detail, and experience with project management tools. The company values diversity, creativity, and individuality, and offers a range of benefits and perks.

Senior Project Manager

Company: Everstream Analytics

Location: USA

Posted Oct 19, 2024

Everstream is looking for a strategic project manager to lead projects supporting customer growth, retention, and loyalty. The ideal candidate has 6+ years of B2B SaaS experience, strong project management skills, and excellent communication and organizational skills.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Performance Specialist

Company: Taskrabbit

Location: USA

Posted Oct 19, 2024

The Performance Specialist role focuses on improving customer service metrics in a region. The role involves analyzing data, identifying trends, and creating actions to improve performance. The job requires strong analytical and problem-solving skills, as well as coaching and feedback skills.

Senior iOS Software Engineer - Reputation Clients

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The text describes a job opening for a senior iOS engineer on the Reputation Clients team at Airbnb. The team is dedicated to building exceptional customer-facing products that enhance trip quality, user reputation, and listing performance. The job requires 5+ years of experience developing iOS applications at scale, fluency in Swift, SwiftUI, GraphQL, and REST APIs, and a strong product sense.

Risk Data Analyst II

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a fintech company that aims to empower workers with financial freedom by providing accessible financial services. They are looking for a motivated Risk Data Analyst II to help manage risk and develop new ways to improve the lives of working Americans.

VP - Enterprise Data

Company: Predactiv

Location: USA

Posted Oct 19, 2024

Predactivs DaaS team is seeking a VP Enterprise Data to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Marketing Operations Manager

Company: IntelliShift

Location: USA

Posted Oct 19, 2024

IntelliShift is a rapidly growing B2B SaaS company seeking a Marketing Operations Manager to optimize marketing processes, manage marketing technology, and drive successful campaigns. The company offers competitive compensation, outstanding benefits, and a culture driven by being a good human.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Technical Operations Manager - Money Movement and Storage

Company: Stripe

Location: USA

Posted Oct 19, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Technical Operations team member to manage financial partner operations, drive change management, and build a high-functioning operations team.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is a public benefit corporation that has received funding from top investors and has a team of scientists, technologists, and psychiatrists working together to solve the worldwide mental health crisis.

Manager - Technical Program Management

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, leadership, and collaboration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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