Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Chief Customer Officer

Company: HubSync

Location: USA

Posted Dec 06, 2025

HubSync is seeking a Chief Customer Officer (CCO) to lead customer-centric initiatives, enhance customer experience, increase retention, and drive revenue growth through exceptional service, engagement, and loyalty. The CCO will develop and execute comprehensive customer experience strategies, lead customer-facing teams, build relationships with key clients and partners, analyze customer feedback and data, collaborate with cross-functional teams, advocate for the customer internally, monitor industry trends, and drive initiatives to increase customer retention, lifetime value, and advocacy.

Sourcing & Production Specialist | Chinese Speaking

Company: Trafilea

Location: USA

Posted Dec 05, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Specialist to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

Head of High-Volume Hiring, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.

IT and Security Operations Specialist

Company: Found

Location: USA

Posted Dec 05, 2025

Found is seeking an IT & Security Operations Specialist to build core systems, manage SOC 2 compliance, and enhance security while offering competitive salaries, equity, remote work, and comprehensive benefits.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.

Head of Professional Business Services, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is seeking a strategic leader for a high-impact role in customer success, offering competitive benefits, remote work flexibility, and opportunities for growth. The position emphasizes innovation, inclusivity, and global leadership in background screening solutions for Fortune 100 brands.

Customer Success Project Manager

Company: ImageTrend

Location: USA

Posted Dec 06, 2025

ImageTrend Inc seeks a Customer Success Project Manager to lead client projects, ensuring timely delivery and stakeholder communication. The role involves project planning, risk mitigation, and collaboration with teams. The position offers a competitive salary and remote work flexibility.

Enterprise Account Executive - Symmetry

Company: Gusto, Inc.

Location: USA

Posted Dec 05, 2025

Symmetry Software is a payroll infrastructure company that powers paychecks for over 64 million workers annually. They offer integrated payroll tax APIs and software tools to help companies with tax compliance and building payroll applications. The Account Manager role involves nurturing customer relationships, guiding growth, and collaborating with various teams to deliver value and maintain Symmetry's reputation for excellence.

Sr. Technical Program Manager

Company: iHerb

Location: USA

Posted Dec 05, 2025

The Technical Project Manager role involves building trusted relationships, managing SAP workstreams, and ensuring project success. The ideal candidate has international experience, technical knowledge of SAP systems, and strong project management skills. The role requires effective communication, leadership, and the ability to inspire project team members.

Marketing Manager

Company: Mozilla

Location: USA

Posted Dec 05, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity platform Thunderbird. They are seeking a Marketing Manager to grow the Thunderbird brand through multichannel campaigns, content creation, and partnerships. The role requires 8+ years of tech marketing experience, email marketing expertise, and strong storytelling skills.

Sr. Fullstack Engineer II - Khan Kids

Company: Khan Academy

Location: USA

Posted Dec 05, 2025

Khan Academy seeks a Senior Software Engineer to build educational tools, offering competitive salaries, remote flexibility, and a mission-driven environment. The role involves fullstack development for educational platforms with opportunities to impact global learning.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 05, 2025

This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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