Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Principal Software Engineer - Gen AI

Company: Blackbaud

Location: USA

Posted Dec 04, 2025

Blackbaud seeks a Principal Software Engineer to lead Generative AI initiatives, emphasizing collaboration, innovation, and a flexible remote work environment. The role offers competitive pay and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Senior Solutions Consultant

Company: AgentSync

Location: USA

Posted Dec 04, 2025

AgentSync seeks Solution Consultants to translate customer needs into solutions, collaborate with teams, and deliver projects. Benefits include competitive pay, equity, and comprehensive health coverage. The role requires detail-oriented individuals with systems acumen and a passion for technology.

Director - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 04, 2025

This text promotes a leadership role at First Advantage, highlighting opportunities for career growth, global impact, and a supportive work environment focused on customer service excellence and innovation.

Director of Demand Generation

Company: Avive

Location: USA

Posted Dec 04, 2025

Avive Solutions Inc. is a mission-driven company developing advanced AED technology to combat sudden cardiac arrest. They seek a strategic Director of Demand Generation to drive growth in key sectors.

Lead Site Reliability Engineer

Company: Kraken

Location: USA

Posted Dec 04, 2025

Kraken's job posting highlights their mission in sustainable energy, the role's responsibilities, and benefits like insurance and flexible work, emphasizing a positive and inclusive work environment.

Senior Employee Relations Business Partner

Company: Dropbox

Location: USA

Posted Dec 04, 2025

This job description outlines a Senior Employee Relations Business Partner role at Dropbox, emphasizing strategic guidance on complex investigations, policy interpretation, and fostering a positive employee relations environment. The position requires collaboration with legal teams, data-driven decision-making, and maintaining confidentiality while upholding organizational values.

Full Stack Engineer

Company: Intelligems

Location: USA

Posted Dec 04, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. The company has strong traction, working with over 2000 brands and having access to more than $10B of transaction and shopping session data. They are looking for highly talented individuals to join their high-performing, collaborative team and help scale efficiently.

Implementation Manager

Company: UpKeep

Location: USA

Posted Dec 04, 2025

The Implementation Manager role involves guiding customers through onboarding, ensuring successful deployments, and driving retention. It requires project management skills, Salesforce experience, and a competitive salary range of $75k-$85k.

Sr. Growth Manager

Company: UpKeep

Location: USA

Posted Dec 04, 2025

This job posting seeks a Sr Growth Manager with B2B SaaS experience to lead event marketing and full-funnel campaigns, requiring expertise in AI tools, cross-functional collaboration, and data-driven strategies. The role offers competitive compensation with a salary range of $125,000-$145,000.

Frontend Product Software Engineer - Growth Lifecycle

Company: Dropbox

Location: USA

Posted Dec 04, 2025

This job description outlines the role of a Product Engineer at Dropbox, focusing on growth lifecycle initiatives, cross-functional collaboration, and technical responsibilities. It details requirements, preferred qualifications, and compensation across different US zones.

Content Creator | Social Media Manager

Company: Ketone-IQ

Location: USA

Posted Dec 04, 2025

KetoneIQ is a company revolutionizing energy with a cutting-edge approach. They have secured a $6MM contract with the US Department of Defense and aim to disrupt the entire energy market. They are looking for a passionate social media manager to create engaging content and grow their brand.

Product Line Manager - Busway

Company: Flex

Location: USA

Posted Dec 04, 2025

This job posting seeks a Product Line Manager for Busway solutions in the US remote location. The role involves strategic planning, market analysis, and cross-functional collaboration to drive product development and growth. Required qualifications include engineering or business degrees, product management experience, and expertise in US regulations. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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