Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr. Product Designer - AI Orchestration

Company: Zapier

Location: USA

Posted Nov 27, 2025

Zapier is seeking a Senior Product Designer to work on their AI Tasks team, focusing on making AI capabilities approachable and trustworthy. The role involves designing tools for human-in-the-loop and AI by Zapier, with a focus on enterprise AI governance, citizen development models, and organizational transformation. The ideal candidate will have 7+ years of experience designing for enterprises, platform thinking, and experience with AI-powered features.

Senior Cyber Threat Intelligence Analyst

Company: ExtraHop

Location: USA

Posted Nov 27, 2025

This job posting seeks a Senior Cyber Threat Intelligence Analyst with expertise in cybersecurity and content creation. Responsibilities include threat research, intelligence analysis, and developing marketing materials. Required qualifications emphasize experience with threat frameworks and tools, while preferred skills include networking knowledge and scripting proficiency. The position offers a competitive salary range of $150,000–$180,000 plus bonus and benefits.

Staff Software Engineer (Installations)

Company: Henry Schein One

Location: USA

Posted Nov 27, 2025

This job posting seeks a Staff Software Engineer with expertise in Windows desktop applications and package management tools like InstallShield. The role involves designing installation frameworks, collaborating with cross-functional teams, and improving software deployment processes. Benefits include competitive compensation, healthcare coverage, and career growth opportunities within a healthcare technology company.

Senior Platform Manager - Trust and Safety

Company: Airbnb

Location: USA

Posted Nov 27, 2025

The text describes Airbnb's Trust & Safety team, which focuses on building trust and safety for guests and hosts through identity verification, community standards, and machine learning models to detect risk. The role of a Product Manager in this team involves identifying customer pain points, defining product strategy, leading cross-functional teams, and balancing business goals with regulatory requirements.

Sales Enterprise Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: USA

Posted Nov 27, 2025

The role is for an Enterprise Account Executive at Blackbaud Corporate Impacts Enterprise Sales team, selling the YourCause platform. The position involves building executive relationships, executing partnership programs, and achieving sales goals. The ideal candidate has 6-10 years of commercial SaaS selling experience, a proven track record of exceeding sales goals, and strong consultative selling skills.

Psychometrician

Company: Khan Academy

Location: USA

Posted Nov 27, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.

Senior Software Engineer - AI

Company: Webflow

Location: USA

Posted Nov 27, 2025

Webflow is building an AI-native Digital Experience Platform as a remote-first company. They aim to bring development superpowers to everyone, from entrepreneurs to global enterprises. The company values trust, transparency, creativity, and a high bar for technical quality. They are looking for a Senior Software Engineer AI to lead architecture and design for AI features, collaborate with teams, and stay updated on AI advancements.

(S)VP of Product

Company: Buildout

Location: USA

Posted Nov 27, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company is seeking a Senior Vice President of Product to drive innovation and development of their established products, with a focus on AI and exceptional user experience. The ideal candidate will have a deep understanding of commercial real estate and workflow automation, a proven track record in product and design management, and the ability to lead cross-functional teams in a fast-paced environment.

Senior Business Operations Manager - Global Enterprise

Company: Sprout Social

Location: USA

Posted Nov 27, 2025

Sprout Social is hiring a Senior Business Operations Manager for the Revenue Operations team. The role involves collaborating with senior leadership, leading sales operational strategies, developing dashboards, and partnering with cross-functional teams. The ideal candidate has 6-8+ years of experience in sales operations, strong leadership skills, and a track record of driving change and improvement.

Producer - Event Technology

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot is seeking an Event Technology Producer to lead the implementation and maintenance of event technology across their portfolio. The role involves end-to-end execution of event tech solutions, managing vendor relationships, collaborating with cross-functional teams, and providing customer support. The ideal candidate should have strong technical problem-solving skills, experience with event technology tools, and the ability to manage projects effectively.

Senior Lead - Acquisition Growth Campaigns

Company: Dropbox

Location: USA

Posted Nov 27, 2025

The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy for both product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Nov 27, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the IRS and Treasury. The role involves designing and presenting client solutions, leading the practice, building networks, identifying key issues, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have at least 10 years of experience in designing, implementing, and supporting complex business processes and technical components for the IRS and Treasury, as well as experience in leading teams and managing engagements.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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