Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Medical Director

Company: Modern Health

Location: USA

Posted Nov 24, 2025

Modern Health is seeking a part-time Medical Director with psychiatry expertise to oversee high-quality psychiatric care and medical management across their digital mental health platform. The role involves clinical oversight, regulatory compliance, customer engagement, cross-functional collaboration, and industry leadership. The position is pivotal in shaping psychiatric service delivery and advancing Modern Health's reputation in the market.

Field Privacy Strategist

Company: TrustArc

Location: USA

Posted Nov 25, 2025

TrustArc Inc seeks a Field Privacy Strategist to join their team, focusing on privacy compliance and innovation. The role involves collaborating with executives and teams to ensure regulatory alignment and customer trust, offering competitive compensation and a flexible work environment.

Senior Customer Success Manager

Company: Aria Systems

Location: USA

Posted Nov 25, 2025

Aria Systems is seeking a Senior Customer Success Manager to join their growing Customer Success team. The role involves building relationships with enterprise customers, driving growth and satisfaction, and delivering impactful business reviews. The ideal candidate will have a proven track record in customer-facing roles, expertise in building long-term strategic relationships, and excellent communication skills.

VP, Engineering

Company: Nutrafol

Location: USA

Posted Nov 24, 2025

Nutrafol is seeking a Vice President of Engineering to lead their engineering department, set technical vision, and drive innovation. The role involves building and leading an efficient engineering organization, overseeing the complete technology stack, and developing frontend, backend, and operations teams. The ideal candidate should have extensive experience in full-stack engineering, leadership, and managing engineering teams.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Nov 25, 2025

The job description outlines the role of a Salesforce consultant who will engage with customers, understand their business needs, and design and implement Salesforce solutions. The ideal candidate should have a degree, at least 7 years of IT experience, 3 years of Salesforce experience, and 2 current Salesforce certifications. The role involves working with declarative tools, data migrations, custom development, and training end users. The position offers a competitive salary range and a comprehensive benefits package.

Software Engineer - Security Assurance

Company: Grafana Labs

Location: USA

Posted Nov 24, 2025

The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a 100% remote company. The role involves building and maintaining security observability, compliance, and control management systems. The ideal candidate should have experience in security programs, knowledge of security standards, and strong interpersonal skills. The company values agile principles, open communication, and an OSS-first mindset.

Engineering Manager - MetaMask (Assets)

Company: Consensys

Location: USA

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Their product suite includes MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, making them a trusted collaborator for users, creators, and developers. Consensys' mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Senior Director of Reals

Company: Modern Health

Location: USA

Posted Nov 24, 2025

The company is seeking a Senior Director of Renewals to own and drive the renewal strategy for their client base. The role involves building and executing strategies to protect and grow recurring revenue, leading and inspiring a team, developing a proactive renewal playbook, using data to inform decisions, forecasting accurately, identifying expansion opportunities, leveraging insights, being customer-centric, and partnering for growth. The ideal candidate should be a strategic leader, customer-obsessed, results-driven, proactively oriented, data-driven, familiar with the US healthcare ecosystem, analytical and insightful, a strong communicator, a team builder, and operationally excellent.

Global Head of Events

Company: Kraken

Location: USA

Posted Nov 25, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Events team is responsible for shaping Kraken's global presence and community engagement through world-class IRL experiences.

Sales Development Representative

Company: OnBoard

Location: USA

Posted Nov 25, 2025

The Sales Development Representative role involves developing demand for the company's products and solutions by establishing relationships with prospective customers, qualifying leads, and collaborating with sales and marketing teams. The position offers opportunities for growth and professional development, with a focus on quota achievement, pipeline tracking, and utilizing various sales tools and technologies.

Sales Enterprise Account Executive, Growth and Acquisition - Healthcare

Company: Blackbaud

Location: USA

Posted Nov 25, 2025

The role is for an Enterprise Account Executive with experience selling software solutions in the Healthcare sector. The candidate will be responsible for the full sales cycle, exceeding sales quotas, and engaging with technical and executive team members. The ideal candidate should have 8+ years of software sales experience in the Healthcare marketplace and a proven history of consistent overquota achievement.

People Analytics Delivery Program Manager

Company: One Model

Location: USA

Posted Nov 25, 2025

One Model is seeking a seasoned SaaS Program Manager to establish the operational heartbeat of their People Analytics Delivery team. The role involves end-to-end program management of the entire Delivery portfolio, including customer implementations and data projects. The ideal candidate will have 5+ years of program management experience, preferably in a B2B SaaS or HR SaaS environment, and will be responsible for program governance, capacity planning, process improvement, and executive project management.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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