Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Engineering Manager - Localization and Site Discovery

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for an Engineering Manager to lead the Localization and Site Discovery teams, focusing on enhancing global user experience and expanding platform reach. The role offers competitive compensation, benefits, and opportunities for growth.

Solutions Engineer - Emerging Enterprise

Company: Lumos

Location: USA

Posted Nov 24, 2025

The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.

Strategic Programs Director - Sales & Marketing

Company: ‎ConnectWise

Location: USA

Posted Nov 24, 2025

This role describes a strategic leadership position focused on aligning growth strategies with operational execution, driving revenue growth, and fostering cross-functional collaboration across sales, marketing, and operations to achieve organizational objectives.

Data Scientist - Risk

Company: Found

Location: USA

Posted Nov 24, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. They are looking for passionate and resourceful people to join their team and build a safety net for self-employment. The role of Risk Data Scientist involves analyzing financial data, developing risk controls, contributing to strategic planning, and optimizing processes to manage risks in a fast-paced fintech environment.

Senior Director - Data Engineering (AWS)

Company: phData

Location: USA

Posted Nov 24, 2025

This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.

Senior Financial Analyst - Customer Success

Company: HubSpot

Location: USA

Posted Nov 24, 2025

The role of Senior Financial Analyst at HubSpot involves partnering with Customer Success leaders to design financial strategies, lead budgeting and forecasting, deliver actionable recommendations, build dashboards, collaborate with data and operations teams, identify automation opportunities, translate financial insights, and contribute to continuous improvement. The ideal candidate should have 3+ years of experience in FP&A or related analytical roles, expertise in supporting Customer Success or Go-to-Market organizations, advanced analytical and financial modeling skills, experience with BI tools, strong business judgment, excellent communication skills, and a self-starter mindset.

Senior Consultant Data and AI Strategy

Company: phData

Location: USA

Posted Nov 24, 2025

This job description outlines a Senior Consultant AI & Data Strategy role with responsibilities including developing AI strategies, identifying use cases, and guiding clients. It lists required experience in consulting and AI technologies, along with company benefits like remote work and professional development opportunities.

Senior Software Engineer - Site Discovery & Localization

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is building an AI-native Digital Experience Platform to empower creators and enterprises to design, launch, and optimize websites without barriers. They are looking for a Senior Software Engineer to help build intelligent content experiences and improve site discovery and localization capabilities.

Senior Strategic Account Executive - PubSec, Twilio.org

Company: Twilio

Location: USA

Posted Nov 24, 2025

The job posting is for a Public Sector Senior Strategic Account Executive at Twilio, focusing on building relationships with nonprofits and social enterprises. The role involves driving customer acquisition, developing strategic programs, and collaborating with various teams to support social impact initiatives using Twilio's products.

Enterprise Support Specialist - Portuguese or Korean Speaking

Company: Figma

Location: USA

Posted Nov 24, 2025

This job description outlines a role as an Enterprise Specialist at Figma, focusing on supporting enterprise customers, collaborating with cross-functional teams, and delivering exceptional support experiences. The position requires technical expertise, language proficiency, and experience with enterprise-level systems. Figma offers competitive benefits and opportunities for growth.

Director - Accounting

Company: Ditto

Location: USA

Posted Nov 24, 2025

Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.

Senior Social Media Manager

Company: Twilio

Location: USA

Posted Nov 24, 2025

Twilio seeks a Senior Social Media Manager to lead innovative B2B social strategies, creating engaging content and managing channels. The role requires creativity, data analysis, and community building skills, with a focus on growth and brand awareness.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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