Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Data Engineer (L5) – Security

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix emphasizes security and data engineering efforts to protect member data and infrastructure. The role requires building scalable data pipelines and collaborating across teams. The job offers competitive compensation and comprehensive benefits while promoting diversity and inclusion.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company values helping people succeed and offers a positive work environment with perks like lifetime residuals, flexible remote work, and mental health support. The job description is for an Account Executive Outside Sales position in Jackson, MS, with a focus on building relationships with business owners and closing sales of payment processing and SaaS services.

Senior Product Marketing Manager

Company: Checkly

Location: USA

Posted Nov 20, 2025

Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.

Partner Manager - Resellers

Company: Webflow

Location: USA

Posted Nov 20, 2025

Webflow empowers developers with a unified platform for building and managing websites. They seek a Partner Manager to grow their reseller ecosystem, offering competitive compensation, benefits, and a collaborative culture.

Senior Engineering Manager, Core Multi-Product Enablement

Company: Dropbox

Location: USA

Posted Nov 20, 2025

The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

Head of Sales & Growth

Company: Check

Location: USA

Posted Nov 20, 2025

The role of Head of Sales and Growth at Checks involves leading sales and growth teams, driving partner acquisition and post-sales expansion, shaping the company's roadmap, and accelerating revenue growth. The ideal candidate should have 8+ years of experience in partnerships, business development, or strategic account management, preferably in fintech, SaaS, or platform infrastructure. The company offers competitive compensation, benefits, and a collaborative work environment.

ERP & Business Apps - SAP OTC/TM Manager

Company: iHerb

Location: USA

Posted Nov 20, 2025

The SAP OTCTM Manager role requires leadership in OTC and TM domains, ensuring project delivery, governance, and cross-functional collaboration. Key responsibilities include system testing, quality assurance, and stakeholder management. Qualifications include 10+ years of SAP experience and certifications.

Data Scientist Manager - Games Product and Platform

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Manager of Games Product and Platform DSE to lead a team of data scientists and analytics engineers to improve the gaming experience on Netflix. The role involves providing data strategy, measurement, and experimentation for games product experiences, as well as owning the information flow of critical backend platform data.

Market Value and Health Outcomes Director

Company: RapidAI

Location: USA

Posted Nov 20, 2025

RapidAI is a leading provider of clinical AI solutions for hospitals, helping to improve decision-making, patient outcomes, and health system performance. The company is seeking a strategic leader to shape and communicate the value of its AI solutions across major health systems and integrated delivery networks, driving enterprise adoption through compelling value narratives and measurable outcomes.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Nov 20, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.

QA Engineer

Company: Greptile

Location: USA

Posted Nov 21, 2025

Greptile is developing AI agents to catch bugs in code, with a focus on learning coding standards, identifying customer preferences, and autonomously testing applications. The company has seen rapid growth, raising $30M from top investors and serving over 1500 customers. The team consists of experienced engineers, growth and sales leaders, and a talented designer.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 20, 2025

Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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