Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

SAP Crystal Reports Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 25, 2025

CHC Program Manager

Company: Aledade

Location: Washington DC

Posted Jan 25, 2025

Aledade is recruiting two Program Managers to support the Aledade Community Health Center Center of Excellence. The roles involve developing and facilitating educational activities for Community Health Centers, managing data, and collaborating with internal and external partners. The ideal candidate should have a Bachelor's degree or equivalent experience, experience with FQHCs, and progressive value-based care experience. The role requires strong communication, organizational, and analytical skills, and the ability to work remotely with occasional travel.

Adherence Lead

Company: Merrill

Location: Washington, DC

Posted Jan 25, 2025

QA Engineer

Company: BLN24

Location: Washington DC

Posted Jan 25, 2025

BLN24, an award-winning Management Consulting Firm, is seeking a QA Engineer to join their team. The ideal candidate will lead the development and execution of test plans, have experience with automation testing tools, and be comfortable working with engineering and DevOps teams. BLN24 offers competitive benefits, including generous medical plans, flexibility, and opportunities for growth. The company is an Equal Opportunity Employer, valuing diversity and inclusion.

Precision Agronomist - Indiana

Company: Advanced Agrilytics

Location: Washington DC

Posted Jan 25, 2025

Advanced Agrilytics is seeking a Precision Agronomist to join their Indiana Grower Direct team. The role involves delivering expert agronomic advice, tailored solutions, and strong sales and relationship-building skills to optimize inputs, enhance yields, and increase farm profitability. The Precision Agronomist will work closely with farmers and agronomists to understand their operations, conduct farm assessments, and provide technical and agronomic advice. They will also prospect for new business opportunities, achieve sales targets, and lead, mentor, and develop a team of agronomists and sales representatives. The company offers competitive compensation, a performance-based bonus program, and a collaborative autonomous work culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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