Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Payor Solutions Account Manager

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Chef Manager

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Teachers at BIDKids Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Application Support Engineer

Company: DTCC

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
create and align technology vision lead complex crossfunctional initiatives manage multiple agile/waterfall squads

HR Technology Director

Company: MassMutual

Location: Washington DC

Posted Jan 25, 2025

The Director of HR Technology will create and align a technology vision with business strategy for HR, Employee Experience, and Digital Communications. They will lead complex initiatives, manage multiple agile/waterfall squads, and ensure cost-effectiveness and transparency. The role involves delivering projects on time and within budget, collaborating with other ETX leaders, and influencing technology strategy for growth. The ideal candidate will have a masters degree in computer science, experience with cloud platform migration, and expertise in change management, technology transformation, and innovative problem-solving.

View Details Apply on BuiltIn

Retail Banker I (40) East of the River

Company: TD Bank

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Food Service Manager

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Leasing Manager

Company: KETTLER

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Systems Engineer

Company: Leidos

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages

All Customer Success Jobs 1,492 jobs All Jobs in Washington DC 281,080 jobs Customer Success in Remote 1,993,816 jobs Customer Success in Other US Location 1,734,616 jobs Customer Success in New York City, NY 460,824 jobs Customer Success in Multiple Locations 405,800 jobs Customer Success in USA 363,856 jobs Customer Success in Chicago, IL 269,976 jobs Travel in Washington DC 79,837 jobs Full Time in Washington DC 46,687 jobs Retirement Plan in Washington DC 43,124 jobs 401(K) in Washington DC 37,542 jobs Health Insurance in Washington DC 34,384 jobs Life Insurance in Washington DC 33,039 jobs