Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is hiring an Executive Chef 1 for MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. Responsibilities include implementing and standardizing culinary systems, managing daily food production, and conducting Gold Check audits. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth. The ideal candidate should have a strong culinary background, excellent leadership skills, and proficiency in computer and organizational skills.

Sr. Marketing Project Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

Fannie Mae is seeking a Sr. Marketing Project Manager (Flexible Hybrid) with 3-5 years of relevant experience. The role involves project management, audience expertise, business insight, effective communication, strategy development, and cross-functional collaboration. The ideal candidate should have experience in multifamily loan products, B2B financial services, or the mortgage industry. Skills in Excel, PowerPoint, and PowerBI are desired. Fannie Mae offers a diverse and inclusive workplace with comprehensive benefits.

Cybersecurity Sales Engineer / Solutions Consultant ( Healthcare / DMV )

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company dedicated to being the partner of choice, protecting the digital way of life. They value innovation, disruption, and collaboration, with a focus on shaping the future of cybersecurity. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers comprehensive benefits, including FLEXBenefits, mental and financial health resources, and personalized learning opportunities. They are committed to diversity and equal opportunity, and expect employees to actively participate in the Solutions Consultant community and industry events.

Personal Banker - Chevy Chase

Company: PNC

Location: Washington, DC

Posted Jan 24, 2025

PNC is seeking a Personal Banker for a Traditional Branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in banking products, digital awareness, effective communications, and prospecting. The position offers a base salary between $46,800.00 - $74,750.00, along with comprehensive benefits including health insurance, retirement plans, and paid time off.

Cook - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

Strategic Compliance Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Strategic Account Director

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Strategic Account Director with 8+ years of experience in healthcare or PBM industry. The role involves serving as a senior liaison for large clients, growing business through renewal, retention, and up-sell, and influencing client up-sell opportunities. The successful candidate will assist the strategic account team, develop and deliver quarterly/annual reporting, and execute client renewals. The position requires travel up to 40% and offers a competitive pay range of $105,000.00 - $231,132.00. CVS Health provides comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Junior Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Jan 24, 2025

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Threat Intelligence Analyst, SEAR

Company: Apple

Location: Washington, DC

Posted Jan 24, 2025

Apple's Security Engineering & Architecture (SEAR) is seeking a world-class threat intelligence analyst to join their team. The role involves protecting Apple's innovative products, including Mac, iPhone, iPad, Apple Watch, and Apple TV. The ideal candidate should have a passion for securing the desktop computing environment, particularly macOS, and a strong understanding of the threat intelligence cycle and cyber operations. The position offers a competitive salary range between $128,300 and $237,500, along with comprehensive benefits and opportunities for professional growth. Apple values diversity and inclusion, and the role is open to all qualified applicants.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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