Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Program Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Retail Food Service Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo is seeking a highly motivated Retail Manager 2 at MedStar Washington Hospital Center in Washington DC. The role involves overseeing retail operations, managing staff, and achieving financial targets. Sodexo offers fair compensation, comprehensive benefits, and career growth opportunities.

RVP Sales-Tableau/Mulesoft, A&D/GovSI

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is a company that inspires the future of business with AI+ Data +CRM. They help companies across every industry blaze new trails and connect with customers in a whole new way. The company values its employees and provides opportunities for growth and development. They also have a strong commitment to equality and inclusion.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for a rewarding career in healthcare, specifically in a hospital setting. The role involves direct patient care, providing safe and comfortable dialysis treatment, and building long-term relationships with patients suffering from end-stage renal disease. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and flexible scheduling is necessary, including mornings, evenings, weekends, and holidays.

Federal Account Executive, Intelligence Community (Remote, Washington D.C.)

Company: Dynatrace

Location: Washington DC

Posted Jan 22, 2025

The role at Dynatrace involves executing account plans to maximize revenue potential, focusing on product land and growth, and targeting net new logos in the Federal market. The individual will consult with executives to develop an enterprise-wide strategy, generate velocity by establishing Dynatrace in new and existing markets, and ensure customer implementations are successful. The role requires a HS diploma or GED and at least 3 years of enterprise software sales experience, with a TSSCI clearance. Preferred qualifications include experience in complex organizations, Federal DoDIC accounts, and a successful track record in enterprise software sales. Dynatrace offers a competitive compensation package, including unlimited personal time off, an employee stock purchase plan, and medical-dental benefits.

Teacher at Shinning Stars Montessori Academy Public Charter School

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 22, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Required skills include excellent customer service, organizational skills, and early childhood education experience. Benefits include discounted child care, medical, dental, and vision coverage, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Network Engineer

Company: Deloitte

Location: Washington, DC

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

Branch Manager - DC NoVA Market - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Jan 22, 2025

Chase is seeking a Branch Manager to lead a team in providing exceptional customer service, educating clients on digital banking platforms, and fostering a strong, inclusive culture. The role involves managing branch operations, growing deposits and investments, and collaborating with various Chase departments to offer a seamless customer experience. Key responsibilities include setting the branch's tone, coaching employees, maintaining a strong risk environment, and adhering to regulatory requirements. Required qualifications include proven leadership, effective priority management, and a commitment to operational integrity. Preferred qualifications include a college degree, retail banking experience, and Chase leadership experience.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity.

Call Center Representative

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The client is hiring Call Center Representatives in Northern Virginia. Candidates must have at least one year of Call Center experience. The role involves responding to customer requests, providing updates, and maintaining database systems. Night and weekend shifts are available. The ideal candidate should have strong communication skills, proficiency in data entry, and the ability to work in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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