Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Travel Nurse RN - PCU - Progressive Care Unit - $2,021 per week

Company: Aureus Medical Group - Nursing

Location: Tacoma, Washington

Posted Jan 22, 2025

Aureus Medical Group is seeking a travel nurse RN for a 15-week assignment in Tacoma, Washington's Progressive Care Unit. The position offers a weekly taxable income of $612-$720 and a non-taxable stipend of $1301. The job requires a Washington state RN license, CPR/BLS, and ACLS certifications. Aureus Medical Group provides comprehensive benefits and personalized service to travel nurses.

Sr. Customer Success Advisor, Public Sector

Company: Illumio

Location: Washington, DC / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Customer Success Advisor. The role involves developing strategies for customers to effectively utilize Illumio's products, ensuring high adoption rates, and driving renewals and expansions. The ideal candidate will have 5+ years of experience in Customer Success or related roles, preferably in Cyber Security or Enterprise SaaS. They should possess excellent communication skills, the ability to build trust with C-Suite executives, and be detail-oriented. Illumio offers a competitive pay range and comprehensive benefits, emphasizing a diverse and inclusive culture.

Camp Experience Coordinator, D.C. United Summer Camps: 2024-3414

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

D.C. United Summer Camps is seeking a Camp Experience Coordinator to oversee the safety and well-being of campers aged 5-13. The role involves managing on-site communications, ensuring adherence to safety protocols, and collaborating with the leadership team. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and a valid CPR/First Aid certification. The position offers a competitive hourly wage, complimentary D.C. United game tickets, and the opportunity to work outdoors all summer.

Operations Support Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Addison Group is currently recruiting for an Operations Support Associate role in the healthcare industry, specifically in cardiology. The position is full-time with great benefits and a rewarding work environment. The ideal candidate should have a Bachelor's Degree, experience in data entry and database management, and familiarity with management software systems like Personify and Salesforce. They should also possess excellent communication skills, be able to work independently and as part of a team, and be open to travel.

Transformation Project Specialist

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a Transformation Project Specialist to support the business transformation of customers in the Global Large Law space. The role involves assisting in project management, developing and maintaining project plans, building relationships with key stakeholders, and contributing to deliverables. The ideal candidate should have a Bachelor's Degree, a Master's Degree or equivalent, and at least 2 years of progressive experience in project management or similar fields. Familiarity with legal industry transformation projects and change management concepts is beneficial. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Accounting Specialist Editor

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Overnight Concierge (Sun-Thurs, 11p-7a)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Baker

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo is offering a full-time Baker position at the US House of Representatives with a pay range of $7.25 to $23.44 per hour. The role involves preparing and baking a variety of food items, maintaining cleanliness, and providing excellent customer service. Sodexo values teamwork, adaptability, reliability, and a healthy working environment. Benefits include flexible work hours, training opportunities, and a comprehensive benefits package. The company is committed to diversity, inclusion, and making a positive impact.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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