Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

AR Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Salesforce Consulting Developer/Senior Developer - Must reside in the Washington DC area

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is seeking experienced Salesforce Consulting Developers to join their Professional Services team within the Customer Success Group. The role involves combining deep technical knowledge with consulting expertise to deliver exceptional solutions for customers, driving impactful business outcomes. The ideal candidate will be a hands-on Developer for the design, implementation, and optimization of Salesforce solutions, while also mentoring team members and collaborating with diverse customers. Key responsibilities include serving as a technical expert in Salesforce development, focusing on Apex, Visualforce, Lightning Web Components (LWC), and platform integration. The candidate must reside in the Washington DC area, have a Bachelor's degree in Computer Science, Information Technology, or a related field, and have 3+ years of enterprise consulting experience. Strong proficiency in HTML, CSS, JavaScript, and modern development tools is required, along with demonstrated experience with relational databases, data modeling, and SQL.

Part Time Teller - Adams Morgan

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Part Time Teller role involves providing exceptional customer service, performing transactions, educating customers on new technology, and developing banking product referral opportunities. The position is based in Washington, DC. PNC offers competitive pay, comprehensive benefits, and opportunities for career growth.

Teller - Capitol Hill

Company: Wells Fargo

Location: Washington, DC

Posted Jan 22, 2025

Wells Fargo is promoting a positive work environment, emphasizing career growth, competitive salaries, robust benefits, and work-life balance. They are seeking a Teller in their Consumer, Small & Business Banking division on Capitol Hill, Washington DC. The role involves customer engagement, transaction processing, and relationship building. Required qualifications include customer service experience and cash handling, while desired qualifications include tech-savviness and teamwork skills. The position offers a pay range of $20.00 - $25.14 and comprehensive benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee role, an entry-level position designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The company offers a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Software Engineer

Company: Yext

Location: Washington, DC

Posted Jan 22, 2025

Yext is a leading digital presence platform for multi-location brands, offering AI and machine learning technology to deliver consistent customer experiences. The company is looking for Software Engineers to join their team, working on revolutionary product offerings in an agile environment.

Sales Support Associate (Enterprise Sales)

Company: EVERFI

Location: Washington, DC

Posted Jan 22, 2025

EVERFI, a global tech company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company's innovative approach earned it spots on Fast Company's World's Most Innovative Companies list and Fortune's Impact 20 List. EVERFI's Business Development Associate role involves supporting the Enterprise Revenue Team to acquire new customers and optimize sales for large enterprise accounts, contributing to the company's revenue goals.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling store procedures. The role requires deductive reasoning, analytical skills, and computer proficiency, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Senior Director, Strategy and Sales Communications

Company: Visa

Location: Washington, DC

Posted Jan 22, 2025

Visa, a global leader in payments and technology, is seeking a Senior Director, Strategy and Sales Communications. The role involves creating and driving internal communications strategies to deepen employees' connection to Visa's corporate strategy and commitment to sales excellence. The successful candidate will lead communications for internal programs, develop narrative frameworks, and create a streamlined channels strategy. They will also partner with regional employee communications leads and oversee design and video agencies. The position requires 12+ years of work experience, a Bachelor's degree, and extensive communications experience, preferably in fintech or financial services.

Enterprise Account Executive, Core, Public Sector: Dept of Commerce (SBA)

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for its Federal Civilian division, specifically the Department of Commerce. The role involves selling the full product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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