Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Software Engineer II - Bilingual (Mandarin/English)

Company: Spreetail

Location: Washington DC

Posted Jan 22, 2025

Spreetail is a rapidly growing ecommerce company seeking motivated individuals to build scalable, reliable, and cutting-edge software. The role involves developing and maintaining full-stack web applications on AWS infrastructure, integrating solutions for clients, collaborating with product managers and designers, and applying data science techniques to analyze large datasets. Proficiency in Mandarin and English, 2-5 years of experience in object-oriented programming, strong problem-solving skills, and excellent communication skills are required. Spreetail offers a flexible work culture, celebrates accomplishments, cares about employee health and wellness, and encourages community involvement.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Branch Operations Lead - East PA Market Hire - Montgomery County

Company: JPMorgan Chase

Location: Fort Washington, PA

Posted Jan 22, 2025

Chase is seeking a Branch Operations Lead Trainee to ensure accurate and efficient customer financial transactions, while fostering a welcoming and friendly environment. The role involves working closely with the Branch Manager and team to provide exceptional customer service, manage branch operations, and promote self-service options. The ideal candidate is detail-oriented, organized, and has a strong desire to connect customers with technology and build relationships.

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a passionate Cook to prepare a variety of food using fresh ingredients and advanced equipment. The role involves cooking according to guidelines, maintaining food safety, and providing excellent customer service. The hourly rate is $18.50, and benefits include medical, dental, vision, and work-life resources. No experience is required, but knowledge of food preparation and safety regulations is essential. The position may require physical demands and adherence to safety policies.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

Technology Sales Specialist - Cloud Platform - Southeast

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

The role of a Technology Sales Specialist in IBM Cloud involves guiding prospective clients towards IBM Cloud Paks and Red Hat OpenShift products, significantly influencing their adoption of hybrid cloud platforms. This position offers excellent onboarding, continuous learning, and a collaborative sales environment. Key responsibilities include client portfolio management, solution-selling skills, sales process oversight, and collaboration with IBM's sales network.

Retail Experience Coordinator

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Jan 21, 2025

TJ Maxx Store 1351 in Washington, DC is seeking a flexible, organized, and communicative individual for a role that supports store management. The position involves administrative tasks, customer service, hiring and onboarding, cash office functions, and maintaining store standards. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $18.50 to $19.00 per hour. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Systems Architect

Company: Skyepoint Decisions

Location: Washington, DC

Posted Jan 22, 2025

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Systems Architect for a proposal effort. The role involves providing technical direction and leadership in design, architecture, and engineering, with a focus on cybersecurity. The ideal candidate will have a Bachelor's degree in a related field, 12 years of IT/cybersecurity experience, and 5 years of experience in IT Cloud based security infrastructure protection. The position is considered Key Personnel on a contract win and requires a DoD Directive 8570, IAT III or IAM III certification, an active TS with SCI eligibility, and U.S. citizenship. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Manager of Affordability, Remote

Company: Aledade

Location: Washington DC

Posted Jan 22, 2025

Aledade, a public benefit corporation, is seeking a Manager of Affordability to oversee and manage metrics for assigned initiatives, collaborate with cross-functional teams, and engage the field in identifying blockers and best practices. The role requires a broad understanding of Affordability initiatives and experience in value-based care or health care transformation. The company offers a comprehensive benefits package and a collaborative, inclusive culture.

Principal Software Engineer, AI Platform (Data)

Company: General Motors

Location: Washington, DC

Posted Jan 22, 2025

General Motors is seeking a technical expert to join their team and lead efforts in designing and implementing robust data ingestion, access, management, and processing systems. The role involves architecting a modern system for ingesting and indexing vehicle data, developing an access abstraction layer, and ensuring scalability, reliability, and performance of the system. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or related field, with 8+ years of experience in designing and building scalable data platforms and data pipelines. Proficiency in programming languages such as Python, Java, or C++, ML frameworks like TensorFlow or PyTorch, and big data technologies like Spark, Kafka, and cloud platforms (AWS, Azure, GCP) is required. The role is categorized as hybrid, requiring the successful candidate to report to Mountain View three times per week, at minimum. The compensation range is $225,000 to $334,800.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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