Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Global Head of Digital & Scale Customer Success

Company: Qualtrics

Location: Washington DC

Posted Dec 24, 2024

The text describes a role at Qualtrics, a company that creates software for businesses to deliver exceptional frontline experiences, build high-performing teams, and design products people love. The role is for a Customer Success team leader who will focus on digital engagement, driving renewals and expansions, and improving customer experience. The ideal candidate has 10+ years of experience in SaaS strategy, operations, and product management, as well as experience with DigitalAdoptionMarketing and Digital Customer Success. The role requires strong leadership, communication, and strategic thinking skills.

Communications Specialist and Executive Facilitator

Company: CGI

Location: Washington, DC

Posted Dec 24, 2024

CGI Federal is recruiting a Communications Specialist for a dynamic role in Washington DC. The ideal candidate will excel in transforming complex ideas into clear presentations, facilitate executive meetings, and develop communication strategies. Required qualifications include a degree in Communications, Marketing, or related field, Prosci Certification, and proven experience in presentation creation and executive meeting facilitation. Preferred qualifications include corporate or government contracting experience and graphic design skills. The role offers a competitive salary range of $57,100.00 - $134,100.00 along with comprehensive benefits. US Citizenship is mandatory due to the nature of the government contract.

Global Satellite Policy Advisor (Africa)

Company: SpaceX

Location: Washington DC

Posted Dec 24, 2024

SpaceX, a company founded to explore the stars, is actively developing technologies for high-speed broadband services like Starlink. The position of Global Satellite Policy Advisor Africa is available to advise on legal and policy advocacy for Starlink's licensing and spectrum position in front of domestic and global regulators. The role requires expertise in African governmental agencies and policies, telecommunications policy, and understanding of broadband, spectrum use, and policies.

Senior Zscaler Engineer

Company: UltraViolet Cyber

Location: Washington DC

Posted Dec 24, 2024

UltraViolet Cyber is seeking a highly experienced Senior Zscaler Engineer to support a federal customer with Zscaler deployment. The role involves engineering design, test implementation, and operations of secure network connectivity using Zscaler suite of products. It requires strong understanding of security threats, Zscaler products, and IT products and protocols. US Citizenship is required.

Coordinator, Project Field Support, Level 1

Company: Vestas

Location: Washington, DC

Posted Dec 24, 2024

The Field Support Coordinator 1 (FSC Tier 1) plays a crucial role in the construction phase of wind power plants, ensuring safety, compliance, and efficient project management. Responsibilities include facilitating site setup, managing inventory, and providing administrative support. The role requires strong communication skills, proficiency in SAP, and the ability to work both independently and collaboratively. Vestas, a global leader in wind energy, offers attractive compensation, benefits, and a strong team atmosphere.

Camp Experience Coordinator, D.C. United Summer Camps: 2024-3420

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

D.C. United Summer Camps is seeking a Camp Experience Coordinator to oversee the safety and well-being of campers aged 5-13. The role involves managing on-site communications, ensuring adherence to safety protocols, and collaborating with the leadership team. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and CPR/First Aid certification. The position offers a competitive hourly wage, complimentary D.C. United game tickets, and the opportunity to work outdoors all summer.

Director of Supply Chain and Logistics

Company: Call Your Mother Deli

Location: Washington DC

Posted Dec 24, 2024

Call Your Mother is a neighborhood bagel shop and deli in the DC area and Denver, CO, looking for new team members with positive attitudes and an eagerness to learn. They are hiring a Director of Supply Chain and Logistics in DC, responsible for food and beverage sourcing, vendor management, procurement, and logistics. The role requires a problem solver, strategic thinker, and strong communication skills. The Director will collaborate with culinary and commissary teams to maintain efficiency and uphold CYM's core values.

Teacher at Watergate KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 24, 2024

KinderCare Learning Companies, the leading early childhood education provider, invites applications for Teacher positions. They offer a variety of early education and child care options, including KinderCare Learning Centers, Champions, and Crème de la Crème. The role involves leading, coaching, and mentoring less experienced teachers, implementing curriculum, and creating a nurturing environment. Candidates should possess a CDA or NAEYC credential, early childhood education experience, and a Bachelor's degree in Early Childhood Education. Benefits include discounted child care, medical and dental benefits, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Principal Software Systems Engineeer 9373

Company: Extreme Networks

Location: Washington DC

Posted Dec 24, 2024

Extreme Networks is a global leader in networking solutions, with a strong focus on diversity, inclusion, and innovation. They offer a greenfield project in AI-driven network management, with opportunities for employees to drive businesswide innovation and lead technical discussions. The company values technical rigor, operational excellence, and the advancement of digital transformation efforts.

Multifamily Affordable Underwriting and Credit Lead (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 24, 2024

Fannie Mae is seeking a Multifamily Affordable Underwriting and Credit Lead. The role involves contributing to credit review and underwriting of MAH loans, managing communications with clients, and determining lending decisions. The ideal candidate will have 4+ years of relevant experience, a Bachelor's degree, and working knowledge of affordable housing programs. They should possess skills in risk assessment, underwriting, and structuring loans for multifamily housing transactions. Fannie Mae offers a flexible work environment and comprehensive benefits package.

Teachers at BIDKids Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 24, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Documentation Specialist

Company: Bass Pro Shops

Location: Washington DC

Posted Dec 24, 2024

The Documentation Support Specialist position at White River Financial Services involves administrative support to loan processors, maintaining files, ensuring compliance, and providing customer support via various channels. The role requires clerical skills, organization, attention to detail, and the ability to manage multiple tasks. The position is full-time with benefits, and Bass Pro Shops is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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