Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Quality Assurance Specialist III

Company: Precision For Medicine

Location: Washington DC

Posted Dec 24, 2024

The Quality Assurance Specialist III position at Precision Medicine Group involves providing advanced-level hands-on support from a regulated systems perspective in a GxP laboratory services and kitting production environment. The role includes product label control, internal auditing, quality inspection, release of raw materials, in-process materials, finished products, and critical components. The position also involves providing backup for the document and record control system, and extended work hours may be necessary. Essential duties include maintaining GxP quality systems, logging and tracking of events, working with end-users on thorough documentation of quality system events, and corrective and preventive action (CAPA). The position also involves participating in audit programs, employee training, document and record control, and leading departmental projects. The role requires a Bachelor's Degree or equivalent combination of education and experience, 4 years of related experience in a life science regulated environment, and knowledge of root cause analysis tools and application. The position offers a competitive salary range of $75,000 - $110,000 USD.

Quality Assurance Specialist II

Company: Precision For Medicine

Location: Washington DC

Posted Dec 24, 2024

The Quality Assurance Specialist II position involves providing intermediate-level hands-on support from a regulated systems perspective in a GxP laboratory services and kitting production environment. Activities include product label control, internal auditing, quality inspection, release of raw materials, in-process materials, finished products, and critical components. The position is responsible for providing backup for the document and record control system and may require extended work hours. Essential duties include maintaining GxP quality systems, managing assigned activities, logging and tracking of events, and working with end-users on documentation of quality system events.

VP, Federal Sales

Company: Synack

Location: Washington DC

Posted Dec 24, 2024

Synacks Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, performing pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure by harnessing a talented vetted community of security researchers. Their PTaaS platform has uncovered over 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and US agencies in a FedRAMP Moderate Authorized environment.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Manager Market Intelligence (FIELD)

Company: PulteGroup

Location: Washington DC

Posted Dec 24, 2024

The job description for a Real Estate Market Analyst position at PulteGroup is detailed, outlining the responsibilities, required skills, and qualifications for the role. The position offers a competitive salary range and benefits package, including a 401k plan, medical insurance, and paid time off. The company values diversity and inclusion and provides tuition reimbursement and an Employee Assistance Program.

Junior Project Analyst

Company: INTECON

Location: Washington DC

Posted Dec 24, 2024

INTECON LLC is seeking a motivated cleared Junior Project Analyst to support the Defense Counterintelligence and Security Agency (DCSA) in advancing key strategic initiatives with a primary focus on workforce and workplace studies. The position offers a valuable opportunity for an analytical and detail-oriented professional to engage in project management, organizational analysis, and change management. The qualifications include a Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field, and at least 1+ years of project analysis or support experience within the Department of Defense (DoD) sector. The position offers comprehensive Group Health Plans, Company-paid Short-Term and Long-Term Disability, Life and AD&D Insurance, Flexible Spending Accounts, and Company-paid Training and Development Programs.

Union HVAC Journeyman

Company: CBRE

Location: Washington, DC

Posted Dec 24, 2024

Global Workplace Solutions (GWS) is seeking a certified refrigerant technician with at least 4 years of experience as a control technician. The role involves operating, repairing, and maintaining Siemens Building Technology-Landis Division Systems 600 and Johnson Controls METASYS Network Control unit systems. Responsibilities include performing preventive maintenance, monitoring utility consumption, and ensuring continuous operation of building EMCS and HVACR equipment. CBRE, the employer, values diversity, offers competitive benefits, and provides opportunities for career growth.

Process Flow Specialist

Company: Crown Cork & Seal USA

Location: Fort Washington, PA

Posted Dec 24, 2024

Crown is seeking a Graphics Process Flow Specialist to join their World-Class team in Ambler, Pennsylvania. The role involves developing and implementing Esko Webcenter and Automation Engine workflows, managing cross-functional relationships, and providing user support for graphic application-related issues. Requirements include 3-5 years of experience with Esko Webcenter, advanced computer skills, and strong project management skills.

Personal Banker - Friendship Heights

Company: Wells Fargo

Location: Washington, DC

Posted Dec 24, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. Wells Fargo has been recognized as one of the top workplaces for career growth in the U.S. by LinkedIn. The role requires customer interaction, understanding of bank products, and compliance with the S.A.F.E. Mortgage Licensing Act. Qualifications include customer service experience, ability to handle complex transactions, and proactive engagement with customers. The position offers comprehensive benefits and a competitive pay range.

Project Manager

Company: Easy Dynamics

Location: Washington DC

Posted Dec 24, 2024

Easy Dynamics is seeking a Project Manager with federal background experience to work on software development projects, cybersecurity, and Identity and Access Management implementations. The candidate will manage complex projects, provide program strategies, manage administrative activities, and serve as a trusted advisor to multiple executives. They will also manage project risk, financials, and profitability, and identify and close additional sales opportunities.

Branch Operations Lead (New Build) Palisades Macarthur - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 24, 2024

The job posting is for a Branch Operations Lead Trainee in Branch Banking. The role involves collaborating with the Branch Manager and employees to ensure accurate and efficient customer transactions, while maintaining a welcoming and friendly service. The successful candidate will help customers make the most of their money through education and advice, tailored to their financial needs. Key responsibilities include setting the branch environment for an exceptional customer experience, engaging with clients, managing cash devices, and supporting the Branch Manager in all aspects of branch operations. The ideal candidate should be detail-oriented, organized, and able to multi-task, with a dedication to following policies and procedures. Preferred qualifications include demonstrated ability to connect with customers, influence team members, and have some experience in branch banking or related fields. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Senior Technical Account Manager, Federal (Penetration Testing)

Company: Synack

Location: Washington DC

Posted Dec 24, 2024

Synacks Penetration Testing as a Service platform manages customers attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure by harnessing a talented vetted community of security researchers to deliver continuous penetration testing and vulnerability management with actionable results. They have uncovered more than 71,000 exploitable vulnerabilities to date protecting a growing list of Global 2000 customers and US agencies in a FedRAMP Moderate Authorized environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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