Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Innovators, Inc. & STEM Program Leader - Washington D.C.: 2024-3259

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Innovators, Inc. & STEM Program Leader will oversee a team of counselors, leading campers in STEM and creative arts activities. The role involves preparing counselors, managing camper behavior, executing field trips and workshops, and ensuring safety. The position requires being 20+ years old, having relevant experience, and being physically capable of handling small children and outdoor activities. First Aid & CPR Certification is required.

Senior Technology Experience Partner #384

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising for a Senior Technology Experience Partner position. The job requires a diploma with 6-8 years of relevant experience, or a bachelor's degree with 5-7 years, or a master's degree with 4-6 years. Essential skills include advanced relationship management, conflict resolution, analytical problem-solving, and communication. Desired qualifications include experience in handling escalated issues, proficiency in ServiceNow, strong Microsoft Office skills, and a customer-centric mindset.

Patient Dining Services Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 21, 2024

Sodexo is seeking a Patient Dining Services Manager at MedStar Washington Hospital Center in Washington DC. The role involves overseeing the hospital's Diet Office, ensuring compliance with nutrition and food regulatory requirements, and interacting with patients and healthcare teams. Sodexo offers a full array of benefits, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs.

Real Estate Services Coordinator

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

The CBRE Real Estate Services Coordinator role involves providing customer service support to tenants and vendors, handling administrative tasks, maintaining files, working with building technicians and vendors, preparing lease administration documents, submitting invoices, and engaging in rent collection communications. The job requires a high school diploma or equivalent with up to 2 years of experience, strong communication and organizational skills, proficiency in Microsoft Office, basic math skills, and authorization to work in the US. CBRE offers a comprehensive benefits package, career growth opportunities, and a supportive work environment.

Operations Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. The Operations Manager role is crucial in leading store teams, managing operations, and ensuring excellent customer service. The position offers competitive pay, benefits, and opportunities for growth, with a commitment to caring for employees and communities.

Associate Financial Advisor II

Company: LPL Financial

Location: Washington DC

Posted Dec 21, 2024

LPL Financial is a leader in the financial markets, offering advisors the opportunity to work for the firm and support more than 22,000 financial advisors. They are committed to the advisor-centered model and believe that Americans deserve access to personalized financial guidance. The Associate Financial Advisor II role provides opportunities for growth, mentorship, and professional development, preparing candidates to transition into a Financial Advisor role.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is a company that values its employees and customers, with a purpose of delivering enhanced human-centric health care. The Retail Store Associate position provides an opportunity to excel in a customer-focused role, positively impacting the lives of others.

Director of Support Services #494

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising for a Director of Support Services. The role involves developing and directing product development efforts, participating in planning, setting budgets, and ensuring employees have necessary resources. Required experience includes 8-10 years in customer relations, and special skills include knowledge of Senate rules, public administration, and IT. The position requires onsite presence, availability during government shutdowns, inclement weather, holidays, and late nights. A Top Secret U.S. Government security clearance is necessary. The role offers a comprehensive benefits package.

Teller II- PT 20hr. (7th &I)

Company: TD Bank

Location: Washington, DC

Posted Dec 21, 2024

TD Securities is offering a Teller II position in Washington, DC with a pay range of $23.25 - $29.75 USD. The role involves delivering exceptional customer service, processing transactions, educating customers on products and services, and mentoring new tellers. TD is committed to fair compensation, growth opportunities, and skill development. The job requires high accuracy, strong communication skills, and adherence to security measures. High school diploma or GED, 1 year of teller experience preferred. The role involves sedentary work, operating office equipment, and responding to customer inquiries.

IT Specialist

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting details the requirements and conditions for a position in the Department of Health and Human Services, specifically within the Office of the Assistant Secretary for Financial Resources (ASFR). The role is located in Washington, D.C. and requires successful completion of a background security investigation. E-Verify is mandatory for new hires. The position necessitates one year of specialized experience equivalent to the GS-13 level, including developing IT infrastructure plans, conducting IT studies, and providing technical guidance. Four key competencies are also required: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The role offers a comprehensive benefits package as part of a federal career.

Customer Experience Coordinator - Washington D.C.: 2024-3241

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Customer Experience Coordinator (CX Coordinator) role at Headfirst Companies involves serving as a customer experience ambassador, handling all phone, email, and in-person communication for customers. The role requires managing family accounts, collaborating with on-site leadership and Headquarters team to ensure top-notch customer service, and proactively problem-solving issues. The ideal candidate should have at least 2 years of undergraduate education, preferably in communications, business, or hospitality, and relevant customer service experience. They must be comfortable working with small children, in hot and outdoor environments, and be willing to handle additional responsibilities as needed.

Administrative Assistant (FAP/CAP)

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Dec 21, 2024

The U.S. Navy is seeking a customer service representative for the Family Readiness Division. The position requires experience in handling high volumes of requests, knowledge of military organization and operations, and skill in English grammar and usage. The salary is dependent on experience and education, and selectees may be required to complete a probationary period.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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