Customer Success Jobs in Washington DC
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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.
IT Specialist (ISSO)
Company: Other Agencies and Independent Organizations - Federal Communications Commission
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for a position in the Cybersecurity Group of the Federal Communications Commission (FCC) in Washington, DC. The role requires US citizenship, a background investigation, and registration for Selective Service for male applicants. Specialized experience of one year equivalent to GS-12 is needed, including expertise in providing technical advice on Cybersecurity risks, coordinating inspections, recommending policies, identifying issues, and using GRC tools. No relocation expenses will be paid, and a financial disclosure statement may be required. The position offers a comprehensive benefits package including health insurance, retirement plans, and leave options.
Staff Desktop Support Specialist
Company: FINRA
Location: Washington DC
Posted Dec 21, 2024
The text describes a job posting for a Staff Desktop Support Specialist position at FINRA. The ideal candidate should have expert-level background in Windows OS, Mac OS, iOS, and iPad OS support, as well as strong background in MDM, administration, Teams, MS Office Suite, Active Directory, Azure, VDI, and Office365 Administration. The position requires customer-facing support, ability to thrive in a fast-paced environment, and provide high-level support to senior and executive team members. The job also involves analyzing operational data, identifying trends and anomalies, and conducting root cause analysis on organizational challenges. The successful candidate will receive comprehensive benefits, including health dental and vision insurance, 401k plan with company match, tuition reimbursement, commuter benefits, and other benefits that support employee wellness.
Chief Data Officer
Company: Other Agencies and Independent Organizations - U.S. Agency for International Development
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for a Chief Data Officer position at the U.S. Agency for International Development (USAID) in Washington, DC. The role requires a U.S. citizen with a Top Secret clearance and the ability to file OGE-278. The candidate must have progressively responsible leadership experience indicative of senior executive level managerial capability, directly related to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. The TQs involve extensive knowledge of data science and analytics, and experience overseeing secure enterprise data analytics.
Store Associate
Company: Department of Defense - Defense Commissary Agency
Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington
Posted Dec 21, 2024
The text describes job requirements and conditions for a position at a U.S. store. Store Associates perform various duties such as handling, preparing, and stocking grocery and produce items, and checking out customer purchases. The specific tasks vary by store and management. The job requires U.S. citizenship, meeting age requirements, and passing a background check. A year of relevant clerical or office experience, or two years of post-high school education, is needed. Physical requirements include standing, stooping, kneeling, bending, and lifting up to 40 pounds. The role involves occasional overtime and may be subject to a probationary period. The work environment can be physically demanding, with potential exposure to temperature variations and minor injuries. Telework and remote work are not options. The position is non-exempt under the Fair Labor Standards Act. Applicants must complete an online onboarding process and may be subject to drug testing. Overstating qualifications or submitting incomplete applications can lead to disqualification.
Customer Success Manager - Solution Architect
Company: IBM
Location: Washington, DC
Posted Dec 21, 2024
As a Customer Success Manager (CSM) at IBM, you'll leverage your technology expertise to build and lead high-performing teams. Your role involves hiring, developing, and coaching these teams to ensure client adoption and satisfaction with IBM's products and services. You'll collaborate with clients to validate solutions, establish trusted relationships, and guide them through tech stack changes to maximize IBM solution value. Essential skills include proven technical leadership, coaching expertise, and deep knowledge in areas like Cloud, Data & AI, Automation, Integration, or Security.
Senior Customer Success Manager (Legal)
Company: Thomson Reuters
Location: Washington, DC
Posted Dec 21, 2024
The Senior Customer Success Executive (Sr CSM) role involves managing key enterprise customers, driving retention, and handling complex deals. The Sr CSM will lead renewal and upsell sales motions, develop customer knowledge on offerings, and manage multiple projects. They will track customer health, grow value, and ensure customers derive maximum benefit. The role requires strong business acumen, communication skills, and experience in Gainsight and Salesforce. Thomson Reuters offers comprehensive benefits, a culture of equality and diversity, and opportunities for professional growth.
SF CFO - Financial Engineering - Senior Associate (Flexible Hybrid)
Company: Fannie Mae
Location: Washington, DC
Posted Dec 21, 2024
Fannie Mae is seeking a Senior Associate in Financial Engineering for the SF CFO team. The role involves collaborating on data analysis using advanced tools like Python, SQL, Excel, and Tableau. Responsibilities include conducting capital analysis, executing models, and translating results for customers. The ideal candidate will have 2 years of experience in Python, SQL, Excel, and Tableau, and a bachelor's degree. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.
Project Manager, Content and Integrity Operations
Company: Meta
Location: Washington, DC
Posted Dec 21, 2024
Meta's Content and Integrity Operations Team is seeking an experienced Project Manager to deliver projects involving quantitative analysis, industry research, and strategy development. The role involves managing day-to-day operations, analyzing data to identify user trends and malicious behavior, leading investigations on potentially abusive content, and creating scalable policies to ensure community safety. The ideal candidate should have 2+ years of experience in operations, technology, management consulting, or equivalent environments, and a strong understanding of content integrity issues.
IT Specialist (APPSW)
Company: Department of Commerce - Office of the Secretary
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for an IT Specialist (APPSW) role in the Office of the Secretary within the Department of Commerce. The position requires U.S. citizenship and successful completion of a background check. Specialized experience in system administration or oversight of cloud platforms like SalesForce, Office 365, SharePoint, or Drupal is necessary, with one year required for GS-13 and two for GS-14. No specific education is required. Various hiring authorities are available, including those for veterans, persons with disabilities, and military spouses. A comprehensive benefits package is offered to federal employees.
Relationship Banker- Middletown Breiel Blvd - Financial Center
Company: Merrill
Location: Washington, UT
Posted Dec 21, 2024
Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.
Beauty Sales Consultant, Licensed
Company: CVS Health
Location: Washington, DC
Posted Dec 21, 2024
CVS Health is seeking a passionate, sales-oriented Licensed Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch beauty services, personalized product advice, and managing customer experience. The consultant will be required to perform ear-piercing services and other applicable services, educate customers on product usage, and maintain a clean, well-stocked zone. The position offers opportunities for career growth, exposure to the latest beauty trends, and a competitive pay range. CVS Health values its employees' well-being, offering comprehensive benefits and well-being programs.
Help Desk Team Lead
Company: Ashburn Consulting
Location: Washington DC
Posted Dec 21, 2024
Ashburn Consulting is seeking a Helpdesk Team Lead to provide day-to-day oversight, prioritize tickets, and ensure customer satisfaction. The ideal candidate should have a Bachelor's degree, 10 years of work experience, ITIL certification, and expertise in ServiceNow and OA systems. The position requires managing competing priorities, staying current with evolving IT technology, and measuring effectiveness of customer service.