Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Customer Experience Management Consultant

Company: BLN24

Location: Washington DC

Posted Dec 21, 2024

The text describes a Customer Experience CX Management Consultant role with a focus on improving client's website and Content Management System (CMS). The role involves research, assessments, presentations, vendor product assessments, and strategic development. The ideal candidate should have a curious mind, agile mindset, and excellent communication skills. The company, BLN24, offers competitive benefits, flexible work arrangements, and a dynamic work environment.

IT Specialist (Workstation Administrator)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Supreme Court of the United States is hiring for a full-time IT Field Service Technician position in Washington, D.C. The role requires a minimum of four years of user support experience, hands-on knowledge of technology products, and proficiency in Windows 10/11 and Microsoft Office Suite. Additional skills like A-Plus and Microsoft Certified Application Professional status are a plus. The position offers a comprehensive benefits package and the opportunity to work with a skilled team and access advanced resources.

Supervisory Information Technology Specialist (INFOSEC) - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The U.S. Department of State is seeking a GS-14 level IT professional with experience in low-code and no-code application development platforms, Agile and human-centered design methods, and team leadership. The position requires applicants to meet specific qualification requirements, including IT-related experience and specialized experience equivalent to the GS-13 level. The agency offers a comprehensive benefits package and opportunities for career growth.

Lead Full Stack Developer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 21, 2024

Harmonia Holdings Group LLC is an award-winning rapidly growing federal government contractor committed to providing innovative high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, and employee satisfaction. They are seeking a Lead Full Stack Developer to join their team.

Sr. Mgr., Account Executive - Federal B2B Sales

Company: Samsung Electronics

Location: Washington DC

Posted Dec 21, 2024

The text is a job description for a Sales Account Executive position at Samsung Electronics America Inc. The role involves driving enterprise and mission-oriented mobility solutions, growing new business, and managing top-level relationships with clients. The Sales Account Executive should have technical expertise in Samsung's Federal market strategy and solutions, and be comfortable as a technology expert and viewed as a trusted advisor to the C-Suite. The role requires proven track record in Federal Government Civilian Agencies, Department of Defense, and other Federal agencies. The Sales Account Executive is responsible for securing new revenue and growing Samsung market share within SEA's Mobile B2B Business Unit.

Not-For-Profit Tax Manager

Company: Withum

Location: Washington DC

Posted Dec 21, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that offers a work-life balance and a path to partnership. They provide innovative tools and solutions for accounting, tax, and overall business management needs. The firm values talent and recruits the best and brightest people. Their Tax Services Group offers comprehensive tax reporting, tax planning, and tax compliance services. The Not-for-Profit Tax Manager position involves working with an integrated team of CPAs and industry leaders, supervising staff, and building relationships with clients. The firm promotes personal and professional growth for all team members, clients, and surrounding communities.

Data Engineer

Company: BLN24

Location: Washington DC

Posted Dec 21, 2024

BLN24 is award-winning digital creative agency supporting US Federal Government, seeking a Data Engineer with 5+ years of experience in data engineering or similar role, proficient in Python and SQL, and expertise in cloud platforms like AWS. The role involves designing, building, and maintaining scalable data pipelines, optimizing data architecture, and ensuring high-quality data processing.

AI Data Analyst

Company: BLN24

Location: Washington DC

Posted Dec 21, 2024

BLN24 is award-winning digital creative agency supporting US Federal Government, offering a high-energy corporate headquarter environment for rapidly growing Federal consulting company. Seeking an AI Data Analyst to support data analysis, reporting, and machine learning initiatives. Qualifications include Bachelor's degree in Data Science or related field, 2+ years of experience, strong analytical background, proficiency in programming languages, and experience with data visualization tools. BLN24 offers competitive benefits, flexible work arrangements, and a focus on employee well-being.

Senate Deputy Archivist for Digital Archives

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Secretary of the Senate's Senate Historical Office is advertising for a Deputy Archivist for Digital Archives. The role requires an ALA-accredited MLS/MLIS degree, or equivalent, along with extensive experience in digital archiving and current digital curation practices. The position necessitates knowledge of archival administration, digital asset management, and electronic records management. The candidate must also possess skills in metadata content, structure, and preservation standards, and be able to work independently and in a team setting. Familiarity with Senate history and legislative processes is preferred. Security clearance may be required.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Prosser, Washington Prosser, Washington

Posted Dec 21, 2024

This text outlines the requirements and qualifications for a County Program Analyst position. It details the major responsibilities, conditions of employment, and necessary qualifications. These include US citizenship or nationality, Selective Service registration for eligible males, successful background investigation, direct deposit setup, E-Verify employment verification, high school diploma or GED, minimum age requirement, and specific educational or experiential qualifications for different entry levels (CO-05, CO-07, CO-09). It also mentions the non-application of veterans' preference, lack of relocation expenses, and the non-committal nature of promotion potential. The position is a Title 7, Non-Federal, Non-Civil Service role, potentially eligible for telework and flexible work schedules.

Senate Deputy Archivist for Senators' Offices

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Secretary of the Senate's Senate Historical Office is advertising for a Deputy Archivist for Senators' Offices. The role involves managing and preserving electronic records, inspiring staff, and interacting with Senators and their staff. The position requires an ALA-accredited master’s degree in library, information, or archival science, or an equivalent, along with five years of experience in archiving, including digital archives. Knowledge of metadata best practices, copyright issues, and web archiving is necessary. Preferred qualifications include U.S. History knowledge, team coordination skills, and experience with command-line interfaces, scripting languages, and relational databases.

Program Manager

Company: BLN24

Location: Washington DC

Posted Dec 21, 2024

BLN24 is award-winning digital creative agency supporting US Federal Government, offering service and solution delivery with a focus on understanding clients' endstates and improving strategic and technical operations. Seeking an experienced Program Manager for a federal financial environment project, with key responsibilities including managing daily operations, ensuring compliance, and overseeing technical progress. Desired skills include technical leadership, Agile Software Development, Oracle Federal Services, Unison Global PRISM, and PMP certification. BLN24 offers competitive benefits, flexibility, and a diverse work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages