Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

VP AND DEPUTY CHIEF OF STAFF

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job announcement details requirements and conditions for a Senior Executive Service position at EXIM. It includes qualifications, ECQs, MTQs, and necessary documentation. It also mentions noncompetitive appointment authorities, reasonable accommodations for disabilities, ethical standards, and benefits. Applicants must be U.S. citizens, pass a background check, and obtain a national security clearance.

Security Officer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 21, 2024

Warner Bros. Discovery invites applications for a Security Team role in Washington D.C. The team is composed of experienced security personnel protecting employees and assets. Responsibilities include patrolling, responding to emergencies, managing unruly individuals, and providing excellent customer service. Requirements include a high school diploma, valid driver's license, and preferably 2 years of military, law enforcement, or security experience. The company values diversity and inclusion, offering a competitive salary range of $35,360 - $59,488 per year along with comprehensive benefits.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Dec 21, 2024

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. Training is provided, and there's potential for career advancement through DaVita's Clinical Ladders and tuition assistance programs. The position requires flexibility, including mornings, evenings, weekends, and holidays.

Business Development Executive

Company: World Wide Technology

Location: Washington, DC

Posted Dec 21, 2024

World Wide Technology (WWT), a global tech solutions provider founded in 1990, is seeking a Business Development Executive for its Federal Law Enforcement team. The role involves managing DHS, DOJ, DOS accounts, driving strategic programs, and providing innovative IT solutions. Responsibilities include leading executive meetings, demonstrating WWT's value proposition, developing opportunity assessments, and fostering relationships with subject matter experts. WWT offers competitive benefits, including health care, profit sharing, and tuition reimbursement. The ideal candidate should have 5-7+ years of strategic business development/sales experience, specifically in DHS, and a proven track record in creating business outcomes.

SME Information Security Analyst

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a SME Information Security Analyst for a proposal effort supporting a Federal customer in Washington, D.C. The role involves leading RMF assessment, authorization, and monitoring steps for systems following NIST and ICD 503 standards. The ideal candidate should have 10+ years of proven experience in security controls, an active Secret Clearance, and expert knowledge in risk and vulnerability management. SkyePoint offers competitive compensation, benefits including health insurance, dental plans, disability, life insurance, and a 401k match, along with a flexible work environment and opportunities for professional development.

Supervisory IT Cybersecurity Specialist - Deputy Chief Information Security Officer (Direct Hire)

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Department of Housing and Urban Development's Office of the Chief Information Officer is seeking a candidate for a position in Washington, D.C. The role requires U.S. Citizenship, a background investigation, and completion of a Declaration for Federal Employment. Specialized experience is needed, including identifying vulnerabilities, implementing cybersecurity strategies, staff training, and providing system security guidance. No education requirement is specified. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $18.25 - $26.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Financial Analyst

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

CBRE's Financial Consulting Group is seeking a Financial Analyst in Atlanta. The chosen candidate will have a strong foundation in financial/valuation concepts, a passion for real estate, and excellent teamwork skills. The role involves providing sophisticated financial analysis, creating models using various metrics, and analyzing real estate source documents. The ideal candidate will have clear communication skills, a bachelor's degree in a relevant field, strong financial understanding, intermediate Excel skills, and a self-starter attitude. CBRE offers a competitive salary, benefits, and a culture of respect, integrity, and excellence.

Tech Advisory and Delivery Manager

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Dec 21, 2024

Boston Consulting Group (BCG) is a global management consulting firm that specializes in helping organizations undergo total transformation. They offer services in strategy, digital, and technology, with a focus on blending digital and human capabilities. BCG Platinion, a subsidiary, is dedicated to digital excellence and guiding clients through complex digital transformations. The role described is for a manager in the Tech & Digital Advantage (TDA) Chapter, responsible for leading larger project modules, developing specialized knowledge, and coaching junior team members. The ideal candidate should have expertise in digital transformation, IT consulting, and possess strong communication, presentation, and team management skills.

IT SPECIALIST (INFOSEC/CUSTSPT)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for an IT Specialist (INFOSEC/CUSTSPT) position in the Department of Justice (DOJ), located in Washington, DC. The role is within the Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS). The position requires a U.S. citizen or national, successful completion of a security/background investigation and drug screening, and Selective Service registration. The candidate must be eligible for a Top Secret security clearance and obtain a FAC-COR or FAC-PM within 12 months of appointment. Basic qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience required for GS-14 includes IT service delivery, strategic planning, financial management for high-level executives, and oversight of information security policies.

Senior Virtualization/SAN Engineer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a Senior Virtualization/SAN Engineer for a proposal effort. The role involves designing, implementing, managing, and troubleshooting virtualization and storage systems. The successful candidate will be a subject matter expert in VMware vCenter, Horizon View, Dell VXRail, and Storage Area Network Configuration. They must possess a DoD Directive 8570, IAT III or IAM III certification, and have an active TS with SCI eligibility. SkyePoint offers competitive salaries, benefits, and a flexible work environment.

.Net Developer

Company: Addison Group

Location: Washington, DC

Posted Dec 21, 2024

The role involves analyzing business systems and user requirements to develop web-based applications. Essential requirements include a Bachelor's degree in Computer Science or related field, 3+ years of experience in web development, application development, and systems analysis. Proficiency in ASP.NET, C#, and SQL Server is required. Excellent communication and problem-solving skills are necessary. Duties include designing and maintaining web sites, training users, and conducting software testing.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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