Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Director, Ecological Sciences

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This text describes a Senior Executive Service (SES) position in the USDA with a salary range of $186,855 - $198,537 per year. The position requires a background investigation and a 1-year probationary period. Applicants must provide evidence of executive leadership experience and submit narratives addressing the Executive Core Qualifications (ECQs). The ECQs cover leading change, leading people, results-driven, business acumen, and building coalitions. Mandatory Technical Qualifications (TQs) include experience in natural resources conservation practice standards, handbooks, training, policy formulation, and interagency collaboration. A degree in biological sciences, agriculture, natural resource management, chemistry, or related disciplines is required. The position offers comprehensive benefits and is an equal opportunity employer.

Product Manager- Accounting

Company: Momentus Technologies

Location: Washington DC

Posted Dec 20, 2024

Momentus Technologies is a leading event and venue management software company that provides innovative SaaS technology to customers worldwide. They are seeking a Product Manager to join their dynamic team and help build and launch innovative products. The ideal candidate should have a background in ERP product management and experience working with mid-market ERP systems.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The role of an Accounts Receivable Specialist involves collecting open invoices, resolving customer issues, and managing credit risk. The position requires an Associate's degree in accounting or relevant work experience. Addison Finance & Accounting offers competitive salaries, benefits, and potential permanent employment. Candidates receive professional development support and direct connections with hiring managers.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A reputable organization is seeking an Accounts Receivable Specialist for a growth opportunity. The role involves calling on assigned accounts to collect open invoices, resolving customer issues, and forecasting credit risks. The ideal candidate should have a bachelor's degree in accounting or relevant work experience, and strong Excel skills. The company offers a positive work environment.

Executive Director of Brand Sales

Company: Resonate

Location: Washington DC

Posted Dec 20, 2024

Resonate is a company that uses AI solutions to provide cutting-edge data and software to marketers and advertisers. They have a unique platform that combines four data sources and 250 million adults to help identify, understand, and engage with highly targeted audiences. The company has pioneered a new way to uncover individual attributes that identify behaviors, values, beliefs, and motivations. Resonate currently has over 400+ agency clients and over 1000+ firms leveraging their capabilities. The company is looking for a sales representative to create and drive revenue within a specified territory or list of named accounts, maintain full ownership of their territory, and generate a high volume of quality meetings with viable prospects. The position requires a strong foundation of contacts and relationships with marketing decision-makers in two or more industry verticals, a successful sales track record, and superb solution and consultative sales skills.

Open Innovation 5G Segment Lead

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

The role involves leading the Open Innovation segment, developing partnership strategies, and identifying key business problems for clients. The position requires consulting and presales experience, with a focus on 5G technologies. Key responsibilities include driving client impact and partner-related revenue growth, building internal networks, originating and executing new partnerships, acting as a strategic advisor, and staying updated on 5G trends.

Network Manager

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 20, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a Network Manager for a proposal effort. The role involves designing, implementing, managing, and troubleshooting network infrastructure for critical systems like JWICS, SIPR/NIPR, and cloud solutions. The position is key personnel on a contract, requiring a relevant Bachelor's degree, 10+ years of experience, DoD Directive 8570 certification, active TS with SCI eligibility, and U.S. citizenship. Preferred qualifications include DOS experience. SkyePoint offers great benefits, a flexible work environment, and a competitive salary.

Federal System Integrator Account Executive - (Remote Office - Washington, D.C. Area)

Company: Dynatrace

Location: Washington, DC

Posted Dec 20, 2024

The role is for a Federal System Integrator Account Executive responsible for prospecting, attaining, growing, and maintaining a specified territory within the Federal Government FSI customer base. Key responsibilities include developing a sustainable product sales pipeline, territory planning, reporting, and selling skills. The ideal candidate should have 7-15 years of enterprise software sales experience in the US Federal space, be results-oriented, and have expertise in Dynatrace software products and competitors. Familiarity with Federal programs and experience driving strategic program wins are also required. Dynatrace is recognized for its employer brand and internal culture, having won several awards. The company offers competitive compensation and benefits.

Process Improvement Engineer

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 20, 2024

Steel Point Solutions is a certified SBA HUBZone Small Disadvantaged Business WOSB company seeking a Process Engineer to lead the design, analysis, development, and implementation of diverse enterprise-wide business processes and application systems. The candidate must have a Secret Clearance, Bachelor's degree, and 3+ years of experience in data analytics, process improvement, strategic planning, and program design. The company offers a comprehensive benefits package and a salary range of $135,000 - $166,000 USD.

Senior Test Automation Developer (Engineer Software Quality 3) - 4246

Company: Alion Science and Technology

Location: Washington, DC

Posted Dec 20, 2024

HII's Technical Solutions Division is recruiting for a Senior Test Automation Developer in Fairfax, Virginia. The role involves developing, testing, and maintaining applications for USPS, participating in defining automation strategies, creating advanced test scripts, and providing software system testing support. The ideal candidate will have a Bachelor's degree or equivalent experience in a technical field, at least 5 years of experience in automated test development, and proficiency in Micro Focus's Unified Functional Testing (UFT) tool. Familiarity with Agile/Scrum methodologies, Microsoft C#, MS SQL, Micro Focus Performance Center, and Linux environment is preferred. The role requires strong problem-solving skills, excellent communication, and the ability to work in a high-quality, customer-service oriented environment.

Mobile Developer

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A Mobile Developer on the Digital Solutions team is passionate about developing customer-oriented digital applications. They have experience in iOS and Android app development, working in a high-performing collaborative environment. The job involves providing design and technical consulting expertise, analyzing production problems, and implementing long-term solutions.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Dec 20, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages