Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Specialty Development Executive, Washington, D.C.

Company: Labcorp

Location: Washington, DC

Posted Dec 20, 2024

Invitae, now part of Labcorp, is committed to making genetic information accessible and affordable for improved healthcare. They seek a Hereditary Cancer Specialty Development Sales Executive to sell their commercial products to hospitals, oncologists, surgeons, and genetic counselors in the Washington, D.C. area. The role involves meeting sales goals, building and executing business plans, cold calling, and attending professional events. Requirements include a bachelor's degree, 5+ years of sales experience, and industry knowledge. The position offers a base salary of $85,000 to $125,000, benefits, and potential bonuses.

HRIS Configuration Analyst

Company: U-Haul

Location: Washington DC

Posted Dec 20, 2024

The job posting is for a Human Resources Information Systems position at UHaul. The role involves working with business units to optimize Workday processes, having strong technical skills, and demonstrating teamwork, communication, and problem-solving abilities. The position is technical and requires previous configuration experience in Workday configuration. The company offers various benefits and wellness programs.

Performance Improvement Analyst

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 20, 2024

Steel Point Solutions is a certified SBA 8a HUBZone Small Disadvantaged Business SDB and WOSB company offering world-class integrated business solutions for all levels of government and commercial enterprises. The Performance Improvement Subject Matter Expert (SME) role at Steel Point Solutions is a senior-level position responsible for providing strategic guidance and expertise in optimizing organizational performance. The SME leads complex performance improvement initiatives, advises on best practices, and ensures the effective application of advanced methodologies to drive measurable results.

Accounting Specialist Editor (Remote)

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters is seeking a passionate and experienced CPA for the role of Accounting Specialist Editor. The ideal candidate will create industry-leading content, stay updated on audit and accounting developments, and collaborate with teams to enhance advisory solutions using AI. The role offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

IAM Identity Defense Specialist

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is hiring for an Identity & Access Management Specialist role in Global Information Security (GIS). The role involves mitigating incidents through monitoring of network account usage, authentication activities, and behaviors. The Specialist will be responsible for researching, designing, implementing, and supporting solutions to prevent and detect misuse of accounts. They will collaborate with experts, both in-country and in other regions, and partner with leaders from line of business organizations to triage security events and report on impacting security incidents. The role requires 3-5 years of cybersecurity or engineering experience, familiarity with identity management standards, and working knowledge of Splunk.

Consulting Director, DFIR, Reactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 20, 2024

Palo Alto Networks is a company that prioritizes protecting the digital way of life and shaping the future of cybersecurity. They offer various job opportunities, including consulting director positions, with competitive compensation packages.

Industry Sales Specialist - Technology

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters is seeking an Industry Sales Specialist to enhance its presence and market growth in the Technology industry. The role involves maintaining deep knowledge of industry trends, challenges, and competitive landscape, partnering with enablement team to develop training programs, and collaborating with sales team to refine strategies. The ideal candidate should have a Bachelor's degree, 10+ years of broad business knowledge, and industry-specific knowledge of technology. They should possess excellent relationship management skills, a customer-centric mindset, and a growth mindset. Thomson Reuters offers comprehensive benefits, a culture of equality and diversity, and opportunities for learning and development.

Registered Nurse - Nurse Manager Primary Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 20, 2024

The text describes a nursing position with the U.S. Department of Veterans Affairs (VA). The role involves providing direct patient care, coordinating care, and influencing care outcomes through collaboration and innovation. The position requires U.S. citizenship, passing a drug test, Selective Service Registration for eligible males, and a probationary period. The nurse must pass a physical examination and participate in vaccination programs for influenza and COVID-19. Qualifications include English proficiency, graduation from an approved nursing program, current nursing registration, and meeting specific scope, education, and dimension criteria for grade determination.

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. They seek Retail Store Associates to deliver exceptional customer service, excel in a high-impact role, and contribute to transforming their culture. The position involves cashier duties, stock management, and supporting various departments. CVS Health offers competitive pay, comprehensive benefits, and opportunities for career growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a competitive pay range, comprehensive benefits, and various well-being programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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