Customer Success Jobs in Washington DC

50,147 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Strategic Communications Coordinator

Company: GEICO

Location: Washington DC

Posted Dec 05, 2024

GEICO is seeking a Strategic Communications Coordinator to drive reporting and advocacy initiatives. The role involves creating executive-level presentations, designing reporting systems, drafting advocacy materials, and building relationships across the company. The individual will work three days a week onsite in the Chevy Chase MD office.

Workforce Development and Talent Strategist

Company: Prestige Development Group

Location: Washington DC

Posted Dec 05, 2024

VPD Government Solutions is seeking a Workforce Development and Talent Strategist to join their team and shape the future of ACF's data talent capabilities. The ideal candidate will play a pivotal role in developing a robust data talent pipeline, conducting needs assessments, and implementing strategic initiatives that align with ACF's mission to improve outcomes for children and families through effective data utilization.

Locum Tenens Opportunity in WA for Orthopedic Surgeon CPH# JOB-3002567

Company: CompHealth

Location: Spokane, Washington

Posted Dec 05, 2024

CompHealth is offering an Orthopedic Surgery - General position in Spokane, Washington. The role involves 80% adult and 20% pediatric trauma cases, including orthopedic hand surgery, hand tendon release/repair, and peripheral nerve surgery. CompHealth will handle all details such as housing, credentialing, and negotiate better pay. They also provide comprehensive malpractice coverage and a user-friendly online portal for assignment details and time entry.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Washington DC

Posted Dec 05, 2024

Brilliant Earth is seeking a Jewelry Consultant to provide exceptional customer service and sales support in their Fairfax VA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves managing a high volume of sales leads, conducting postsale appointments, and enforcing policies within the waiting room. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Solutions Consultant - Federal

Company: Sprinklr

Location: Washington DC

Posted Dec 05, 2024

Sprinklr is a leading enterprise software company offering advanced AI and a unified customer experience management platform. They work with over 1000 global brands and have more than 50 Fortune 100 clients. The role of a Solution Consultant involves being a technical expert, leading discovery workshops, building relationships with clients, driving customer success programs, providing product feedback, collaborating with cross-functional teams, and traveling as necessary.

Senior Director, Data Licensing & AI Powered Data Analytics

Company: Resonate

Location: Washington DC

Posted Dec 05, 2024

The text describes a job posting for a Senior Director of Data Licensing and AI Powered Data Analytics at Resonate. The role involves overseeing the entire product lifecycle, managing a team of product owners, and leading product discovery, design, and execution for AI analytics and data-driven products. The candidate should have 10+ years of product management experience in consumer data services, segmentation, predictive modeling, and marketing technology. The role requires experience with platforms such as Snowflake or AWS, and a strong understanding of the value of B2C first-party data combined with third-party data and the challenges brands face in customer acquisition, cross-sell, and retention.

Senior Manager, Engineering - Hybrid Cloud Fabric

Company: GEICO

Location: Washington DC

Posted Dec 05, 2024

This job summary is for a Distinguished Engineer position at GEICO, focusing on spearheading the development and implementation of a multicloud Infrastructure as Code (IaC) strategy for their hybrid cloud environment. The role involves building a robust, automated, and scalable infrastructure that integrates public and private cloud resources, empowering GEICO to deliver exceptional customer experiences. The ideal candidate should be passionate about IaC, thrive in a fast-paced environment, and have experience in open-source technologies. They will also be responsible for mentoring and guiding other engineers, fostering a culture of learning and collaboration. The role requires expert-level IaC skills, proficiency in at least one modern programming language, and understanding of Linux OS fundamentals, multicloud expertise, and hybrid cloud architecture.

VP Engineering - Federal

Company: GuidePoint Security

Location: Washington DC

Posted Dec 05, 2024

GuidePoint Security is a rapidly growing, profitable privately-held value-added reseller specializing in Information Security. With over 1000 employees, strategic partnerships with leading security vendors, and serving over 4200 customers, GuidePoint is a trusted advisor in the industry. The company's core values have driven its success and established a positive work environment. This is a unique opportunity to grow your career with a fast-growing company.

Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 05, 2024

Radiant Digital is seeking a highly skilled Federal Account Manager with relevant consulting or program management experience in the federal market. The ideal candidate should have experience in professional services, be familiar with Treasury and HHS, and have knowledge of new technology trends. The role involves developing and maintaining relationships with federal clients, identifying opportunities, creating account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, and managing administrative tasks.

Technical Product Manager

Company: Kunai

Location: Washington DC

Posted Dec 05, 2024

Kunai is a fast-growing digital consultancy specializing in banking payments and fintech. They have a global network of top talent and have worked with clients like Visa, American Express, Capital One, WEX, Wells Fargo, Ernst amp Young, and TOMS Shoes. They are seeking a Technical Product Manager to lead initiatives for scalability and future growth of major systems, including processing credit card transactions and transitioning from a legacy platform.

Interventional Radiologist Is Wanted for Locum Tenens Assistance in Washington CPH# JOB-3001825

Company: CompHealth

Location: Mount Vernon, Washington

Posted Dec 05, 2024

CompHealth offers comprehensive locums support for Interventional Radiology specialists in Mount Vernon, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The role involves performing 6-8 procedures daily, including peripheral angiography, carotid & cerebral angiography, and endovascular interventional procedures. CompHealth simplifies the process, providing a dedicated recruiter and online portal for assignment details.

Assistant Executive Steward - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 05, 2024

The job posting for an Assistant Executive Steward at MGM Resorts International offers a unique and exciting opportunity to work in a diverse and entertaining industry. The role involves supervising operational functions, delivering guest service, managing staff, and providing ideas for new products and services. The ideal candidate should possess developed managerial skills, knowledge of kitchen functions, and excellent communication skills. The company offers various perks and benefits, including wellness programs, discounts, free meals, and healthcare benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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