Customer Success Jobs in Washington DC

50,147 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Communications and Signal Processing Engineer, Engineering Specialist / Sr. Engineering Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 06, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. They are an FFRDC operator, engaged across all aspects of space, delivering innovative solutions for defense, civil, and commercial customers. The Communication Technologies and Engineering Division represents disciplines of communications, networking, and PNT for space missions. The role of a Communications and Signal Processing Engineer involves supporting various initiatives, including algorithm development, analysis, modeling, simulation, prototyping, and IV&V of advanced communication and wideband collection systems. The position is 100 onsite in Chantilly, VA, with little to no teleworking available. The successful applicant may be assigned work as part of the technical matrix or support a customer program office.

Communications Engineer, Engineering Specialist / Sr. Engineering Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 06, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. They are an FFRDC operator, engaged across all aspects of space, delivering innovative solutions for defense, civil, and commercial customers. The Communication Technologies and Engineering Division represents disciplines of communications, networking, and PNT for space missions, working with corporate and US Government customers to ensure robust and resilient communications.

Medicaid Policy Analyst

Company: Other Agencies and Independent Organizations - Medicaid and CHIP Payment and Access Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 05, 2024

MACPAC, a non-partisan legislative branch agency, is recruiting for a Medicaid Payment and Financing Principal Analyst. The role requires expertise in Medicaid and CHIP policy analysis, research project design and execution, and effective communication. A bachelor's degree is required for an analyst position, while a graduate degree in related fields is necessary for senior and principal analyst roles. Salaries range from $80,000 to $160,000 based on experience and job level.

Secure Facilities Manager

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Senate Security Office is recruiting for a Secure Facilities Manager. The job requires a bachelor's degree, at least two years of experience in SCIF accreditation/management, and familiarity with physical, technical, and communications security. The role involves physical duties, use of office equipment, and strong communication skills. A Top Secret clearance is mandatory, with TS/SCI preferred. The position offers a comprehensive benefits package.

DIRECTOR

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This is a Senior Executive Service (SES) Career Reserved position responsible for managing the Office of Marine Safety (OMS). The role involves overseeing investigations, analysis, and reporting of major marine casualties globally. Key requirements include U.S. citizenship, a clean financial interest check, and the ability to obtain a Top Secret clearance. Applicants must have extensive executive leadership experience, demonstrated in the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The position requires 24/7 availability and a 1-year probationary period. The National Transportation Safety Board (NTSB) offers a competitive salary and comprehensive benefits package.

Legislative Affairs Officer

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes the Legislative Affairs Officer position in the Office of Legislative Affairs (OLA). The OLA handles the Judiciary's legislative liaison activities with Congress, governmental entities, and private sector organizations. The role requires active bar membership, post J.D. experience, and specialized experience in Congress's political, administrative, and legislative processes. Applicants must also possess a law degree from an ABA-accredited law school. The position necessitates FBI fingerprint-based national criminal database check, public trust suitability check, and E-Verify employment verification. New employees must complete direct deposit setup and may undergo a trial period. Non-citizens must provide proof of work authorization.

CYS Sports and Fitness Assistant (Equipment & Facilities) NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This job posting is for a Regular Full-Time position at Joint Base Lewis-McChord, Washington with MWR Youth Sports & Fitness. The position is eligible for leave accrual and benefits. Applicants must be 18 years or older, have a valid driver's license, and pass a background check. They should have experience in equipment and facility maintenance, inventory, ordering, and instructing. Good customer relations skills are also required. The position may involve irregular hours, evening, and weekend work. Travel to on and off-post locations is required. The closing date has been extended, and referrals will be sent upon request.

Director, Office of State and Local Finance

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position for the Director of the Office of State and Local Finance (OSLF) in the Department of the Treasury. The role involves overseeing OSLF, coordinating research and policy on state, local, and territorial government finance issues, and managing a diverse staff. The position requires extensive knowledge in state and local government matters, municipal bond markets, policy development, communication, and business management. Applicants must possess Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs), and undergo a probationary period, background investigation, and financial disclosure. The role does not have an education qualification requirement.

Senior Analyst, Transactions

Company: Link Logistics

Location: Washington DC

Posted Dec 05, 2024

Link Logistics Real Estate is a leading operator of last-mile logistics real estate, established by Blackstone in 2019. They connect consumption technology and the supply chain across their portfolio, which spans over half a billion square feet. The company leverages their scale, proprietary data, and insights, along with a foundational focus on sustainability, to drive success for their customers, businesses, and deliver value for their stakeholders. They strive to be the most equitable and inclusive industrial real estate company, prioritizing diversity, equity, and inclusion (DEI) across their workforce. The Senior Transactions Analyst is responsible for assisting with obtaining, reviewing, and organizing due diligence documents for transactions. They handle various transactions simultaneously and at times the most complex transactions.

Head of Strategy & Planning, Product

Company: MassMutual

Location: Washington DC

Posted Dec 06, 2024

The text is about MassMutual's search for a Head of Strategy and Planning to join their Product team. The role involves driving product innovation, agility, and change, as well as transforming and modernizing product manufacturing processes. The candidate will collaborate with various teams, coordinate with the senior leadership team, and assist in developing innovative and profitable strategies. They will also be responsible for managing talent, developing a winning culture, and leading change management efforts.

Power Platform Developer

Company: Link Solutions, Inc.

Location: Washington DC

Posted Dec 05, 2024

Link Solutions Inc is a government-focused IT company offering a range of services including Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services. They are certified in ISO 9001:2015, ISO 20000:2018, ISO 27001:2013, CMMI ML3 for Services and Development. They are seeking a Microsoft Power Platform Developer for the US Army Medical Materiel Development Activity in Frederick, MD.

Cost Analyst

Company: Red Gate Group

Location: Washington DC

Posted Dec 06, 2024

The Red Gate Group is seeking a Cost Analyst to support a critical Program Office within the Defense Intelligence Agency (DIA). The role involves managing service subscription costs, developing financial models, and providing strategic financial guidance in a fast-paced, high-stakes environment. The ideal candidate should have 10+ years of experience, including 7 years in financial analysis, and be able to manage multiple priorities and deliver results under pressure.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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