Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Software Configuration Manager

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

MAXISIQ is a company that advances the state of Cyber RDTampE by bringing together industry expertise and leveraging decades of operational experience. They are looking for a Software Configuration Manager to join their team, with a focus on defining the scope and objectives of the configuration management process.

Capital One Software, Sr. Product Manager (Remote)

Company: Capital One

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Manager of Product Management at Capital One, seeking a candidate with experience in digital product management, who is passionate about marrying innovation with emerging technologies. The role involves driving project and program delivery, partnering with other Product Managers, and building change management and training materials.

Windows Mobile Device Systems Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 24, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for experienced Windows Mobile Device Systems Engineer to support Azure Infrastructure Troubleshooting and problem resolution.

IT Systems Engineer

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

The job description is for an IT professional to design, implement, and maintain an organization's IT systems, with a focus on security, communication, and project management. The role requires experience with Windows Server, project management, and system administration, as well as a bachelor's degree in information technology or computer science.

Product Manager

Company: Computercraft Corporation

Location: Washington DC

Posted Nov 24, 2024

Computercraft is looking for a dynamic Product Manager to join a team that helps develop and manage cutting-edge digital products at the National Institutes of Health NIH. The job requires experience in product management, agile environment, and technical skills. The compensation for this position will be based on the experience of the successful candidate.

Business Developer

Company: Makpar

Location: Washington DC

Posted Nov 24, 2024

Makpar is a small business that specializes in modernizing IT infrastructure for the Federal government. They are proud to be a Great Place to Work certified and have received several awards. The company is seeking an experienced Business Developer to cultivate business opportunities at the Department of the Interior.

Senior UX Designer

Company: Excella

Location: Washington DC

Posted Nov 24, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and opportunities for professional development. The company is committed to diversity and inclusion, and provides resources to support employee wellbeing and career growth.

Billing Processor

Company: Republic Services

Location: Washington DC

Posted Nov 24, 2024

The job description is for a billing position at Republic Services, a company that provides environmental services. The role involves preparing and processing bills, resolving billing discrepancies, and interacting with customers. The company values its employees and has a strong commitment to sustainability.

BESS Product Compliance Engineer

Company: Energy Vault

Location: Washington DC

Posted Nov 24, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. The company operates globally and has a team of energetic professionals who are committed to building a better future for the planet and its inhabitants.

Staff Data Scientist

Company: Walmart Global Tech

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Data Scientist position at Walmart, requiring a Master's degree or equivalent in Statistics, Mathematics, Computer Science, or a related field, with 2+ years of experience in analytics. The job involves data source identification, data quality checks, data visualization, and model deployment, among other tasks.

Social Worker (MSW): UM/Discharge Planning, Bellevue - PT /10a - 8:30p

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 24, 2024

This job posting is for a Clinical Social Worker position that involves providing a wide range of services in a primary care or home health setting. The role includes conducting psychosocial assessments, counseling, case coordination, and advocacy for patients and their families. The ideal candidate should have a Masters degree in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include care coordination experience and familiarity with electronic charting.

Telecom Project Manager - Cleared

Company: CDW

Location: Washington DC

Posted Nov 24, 2024

CDW is a leading technology solutions provider seeking a project manager with experience in telecommunications and a DoD Secret Clearance. The role involves managing stakeholders, negotiating changes, and ensuring project profitability.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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