Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Portfolio Management Analyst/Associate

Company: B. F. Saul Company

Location: Washington DC

Posted Nov 23, 2024

ASB Real Estate Investments is a leading US real estate investment management firm with $10 billion in gross assets under management. The company is looking for a Portfolio Management AnalystAssociate to support the Portfolio Management team in calculating portfolio performance and delivering reporting on portfolio monitoring.

Solutions Analyst II, Remote

Company: Aledade

Location: Washington DC

Posted Nov 23, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care patients to and in thrive value-based care. The company offers innovative care programs, campaign support, and revenue services to help practices succeed.

Pharmacy Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

Kaiser Permanente is offering a Pharmacy Technician position with competitive wages, including a recent 9% increase and a $5000 sign-on bonus. The role involves supporting the pharmacy's daily workflow, ensuring timely and appropriate drug distribution, and maintaining patient safety. Essential responsibilities include typing prescriptions, processing refills, counting medications, and providing excellent customer service. The ideal candidate will have a pharmacy technician certification, knowledge of pharmacy law, and problem-solving skills. Preferred qualifications include prior experience and warehouse skills.

Director/VP, Head of People

Company: Inspiration Mobility

Location: Washington DC

Posted Nov 23, 2024

This job posting is for an HR Generalist position at Inspiration Mobility, a company that provides tailored solutions for electrifying transportation in North America. The role involves overseeing compensation strategies, workforce planning, and organizational structure, as well as collaborating with the executive team to create and execute strategic HR initiatives. The ideal candidate should have 10+ years of progressive HR experience, including 3+ years in a leadership capacity within smaller hypergrowth environments.

OMB A-123 Audit Consultant

Company: Trilogy Federal

Location: Washington DC

Posted Nov 23, 2024

Trilogy Federal is seeking an experienced OMB A123 Audit Consultant to join their team. The ideal candidate will have a proven track record of experience with federal auditing or audit support. The position is remote with occasional domestic business trips.

Anesthesia Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

The Anesthesia Technician plays a crucial role in delivering quality patient care during outpatient surgery and interventional procedures. They maintain a clean, organized workroom and ensure functional anesthesia equipment. Their responsibilities include managing inventory, troubleshooting equipment issues, assisting with procedures, and maintaining patient safety. Excellent communication skills and a commitment to continuous professional development are essential.

Portfolio Lead

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 23, 2024

The job posting is seeking a highly skilled and experienced individual to fill the role of Portfolio Lead, responsible for ensuring exceptional program delivery, customer focus, team leadership, strategic growth, financial performance, and risk management.

Knowledge and Correspondence Manager (TS/SCI)

Company: Tau Six

Location: Washington DC

Posted Nov 23, 2024

Tau Six is seeking a Knowledge and Correspondence Manager to support a Department of Defense customer in Chantilly, VA. The role involves providing customer service, managing office data, and implementing custom automated workflows. The ideal candidate will have strong organizational and technical skills, and experience with knowledge management practices.

Financial Consultant

Company: Flagstar Bank

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Financial Consultant position at Flagstar. The role involves building and maintaining relationships with retail bank branches, advising customers on investment strategies, and meeting sales targets. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to work well in a team.

DevOps Engineer (remote)

Company: Element 84

Location: Washington DC

Posted Nov 23, 2024

Element 84 is a woman-owned small business that works with public, private, and nonprofit sector clients to develop geospatial data processing pipelines and build software that helps answer big questions about our health, our infrastructure, and our changing planet. They value diversity, inclusivity, and work-life balance, and offer competitive benefits and a flexible work schedule.

Pharmacy Technician (TPT)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 23, 2024

The text describes a job opportunity for a pharmacy technician within the PCC-WA team. The role involves supporting pharmacists in preparing and dispensing medications, performing daily workflow tasks, ensuring patient safety, and staying current with clinical initiatives. Essential responsibilities include typing prescriptions, processing refills, stocking shelves, reconstituting medications, and handling phone calls. The ideal candidate should have a pharmacy technician certification, excellent communication and customer service skills, and the ability to work effectively in a team. Preferred qualifications include prior experience in pharmacy, IV experience, warehouse experience, and knowledge of managed care health systems.

Director, Marketing Programs

Company: Mattermost

Location: Washington DC

Posted Nov 23, 2024

The job description is for a Director of Marketing Programs who will lead the development, execution, and optimization of multichannel marketing programs. The role requires a strategic thinker with a strong background in campaign management, data-driven decision-making, and team leadership. The position reports to the CMO and involves working closely with cross-functional teams to enhance market position and accelerate business growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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