Customer Success Jobs in Washington DC

50,159 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Associate Platform Consultant

Company: Yext

Location: Washington, DC

Posted Nov 19, 2024

Yext is hiring an Associate Platform Consultant to provide platform configuration and data management services to its customers. The role involves working directly with clients to identify goals and requirements, configuring the Yext environment, managing multiple requests, and partnering with the broader account team to exceed client expectations. The ideal candidate should have a BA/BS degree, 2-4 years of experience in software implementation or consulting, strong communication skills, and proficiency in data analysis. Bonus points for understanding of relational databases and project management certifications.

Executive Assistant - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking an experienced Executive Assistant - Senior Associate to provide administrative and logistical support to the General Counsel / Corporate Secretary. The role involves managing calendars, arranging meetings and travel, coordinating events, and interfacing with internal and external stakeholders. The ideal candidate will have at least 2 years of experience supporting senior executives, strong judgment, attention to detail, and excellent communication skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Strategic Sales Operations Manager

Company: Hitachi Vantara

Location: Washington DC

Posted Nov 19, 2024

The company is looking for a Strategic Sales Operations Manager to join their global team. The role involves managing the sales cycle, providing support and escalation, and collaborating with various teams. The company values diversity, equity, and inclusion, and offers industryleading benefits and services.

Stage Door Attendant (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Nov 19, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking a Stagedoor Attendant. The role involves providing excellent customer service, managing backstage traffic, assisting with hospitality, maintaining cleanliness, ensuring COVID-19 protocols, and reporting maintenance issues. The ideal candidate should have a GED, relevant work experience, strong interpersonal skills, and the ability to make independent decisions aligning with Kennedy Center policies.

Laboratory Assistant, Travel Group

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 19, 2024

The Lab Assistant position involves performing pre-analytic phases of lab testing, including specimen collection and processing. Duties also encompass customer service, data entry, and maintenance tasks. The role requires knowledge of special specimen handling for specific patient groups and compliance with safety and accreditation requirements. Basic computer skills, good communication, and problem-solving abilities are essential. Preferred qualifications include recent phlebotomy or clinical lab experience.

Client Service Representative

Company: CSC

Location: Washington DC

Posted Nov 19, 2024

CSC is a global business that provides knowledge-based solutions to clients worldwide. They are hiring Client Service Representatives for their Motor Vehicle team, who will work directly with clients to provide solutions that help their business run smoother and smarter. The company offers competitive benefits, paid time off, and opportunities for growth.

Senior Payments Compliance Counsel

Company: TikTok

Location: Washington, DC

Posted Nov 19, 2024

TikTok, a leading platform for short-form mobile videos, seeks a Payments Compliance Counsel for its Global Legal Compliance Payments team. The role involves counseling product teams on payment issues, collaborating with various internal stakeholders, and staying updated on financial service regulations. The ideal candidate should be a qualified lawyer with fintech/payments industry experience, possessing strong judgment, issue identification skills, and the ability to simplify complex themes.

Solutions Consultant - Strategics

Company: Palo Alto Networks

Location: Washington, DC

Posted Nov 19, 2024

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are committed to innovation, challenging the status quo, and fostering a culture of disruptive innovation and collaboration. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and driving sales quotas. The company values diversity, offers comprehensive benefits, and is an equal opportunity employer. However, they do not sponsor work visas for this position.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Risk Lead-Capital Markets Trading (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking a Risk Management Lead Associate to guide a team in assessing and identifying potential risks to the enterprise. The role involves preparing analyses and reports, monitoring information to reduce risk, documenting resolutions, and collaborating with key stakeholders. The ideal candidate will have a Bachelor's degree, strong communication skills, and experience in model risk management and Capital Markets. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Customer Management Solutions - Customer and Partner Management - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 19, 2024

Fannie Mae is a company that helps people buy and rent homes. They offer a flexible work environment and opportunities to grow your career. The company is looking for a Customer Management Solutions Senior Associate to oversee customer network development and customer support activities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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