Customer Success Jobs in Washington DC

50,159 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Property Manager (Lease-Up)

Company: Bozzuto

Location: Washington, DC

Posted Nov 19, 2024

Bozzuto is a company that values community, inclusivity, and excellence. They strive to create exceptional experiences for all stakeholders, from residents to associates. The General Manager role involves leading by example, inspiring the team to meet sales, marketing, and operational goals, managing financial performance, and cultivating strong relationships with all constituents. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement, fostering a supportive environment for professional growth.

Senior eDiscovery Project Coordinator

Company: CACI International Inc

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a Senior eDiscovery Project Coordinator position at CACI, a company that provides eDiscovery services to the Federal Government. The job requires a senior level eDiscovery professional with experience in electronic discovery, data collection, processing, document review, and production. The job offers competitive benefits, learning and development opportunities, and a culture of integrity, trust, and continuous growth.

Network Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a Network Engineer position at CACI, a company that enhances the ability of federal government customers to preserve national security. The job involves supporting the nation's intelligence and DoD community, working with large data sets, and solving complex data challenges. The company offers a culture of integrity, an environment of trust, and a focus on continuous growth.

Cash Processor

Company: Brink’s

Location: Washington DC

Posted Nov 19, 2024

The text describes the company Brinks and its job opportunities, highlighting its commitment to respect, trust, and integrity. It also mentions the skills and qualifications required for the Cash Logistics Processor role.

DevSecOps Engineer

Company: IBM

Location: US Washington

Posted Nov 19, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The text also mentions the company's culture of evolution, empathy, and career growth opportunities.

Marketing Program Manager

Company: Zendesk

Location: Washington DC

Posted Nov 19, 2024

Zendesk is looking for an experienced Marketing Program Manager to join their team. The role involves managing campaigns and events, collaborating with internal teams, and analyzing performance. The company offers a fulfilling and inclusive work environment and is an equal opportunity employer.

Lead VOIP Networking Analyst

Company: Tech Brains Solutions

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a Lead VOIP Networking Analyst IT help desk position in Washington DC. The role involves leading a team, providing IT support, and troubleshooting various technologies. The ideal candidate should have a bachelor's degree in IT or a related field, relevant experience, and certifications such as CompTIA A+ or ITIL.

AEM Developer

Company: BLN24

Location: Washington DC

Posted Nov 19, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for an AEM Developer to join their team. The job involves developing and maintaining AEM components, templates, and workflows. The company offers competitive benefits, flexibility, and opportunities for growth.

Product Manager – Acars Datalink

Company: CAE

Location: Washington DC

Posted Nov 19, 2024

CAE is looking for a Product Manager to lead the development of their Flight Operations solutions platform. The ideal candidate has experience in aircraft data link, strong innovative capacity, and excellent team player skills. The company offers a competitive salary, flexible working hours, and a range of benefits.

Cash Processor

Company: Brink’s

Location: Washington DC

Posted Nov 19, 2024

Brinks is a company with a proud history of providing growth and advancement opportunities for its employees. They take pride in their work and share a passion for their future. The company is looking for a Cash Logistics Processor to join their team.

Senior Product Manager

Company: Gucci

Location: Washington DC

Posted Nov 19, 2024

GEICO is looking for a Senior Product Manager to drive the development and execution of product roadmaps and ensure that solutions meet the needs of customers while driving business outcomes.

Senior Portfolio Manager

Company: Commerce Bank

Location: Washington DC

Posted Nov 19, 2024

The job posting describes a career opportunity at Commerce Bank, highlighting the company's commitment to its employees and customers. The role involves managing client portfolios, providing investment advice, and working with a team to achieve business goals.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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