Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Technical Writer

Company: Govini

Location: Washington DC

Posted Nov 12, 2024

Govini is seeking a Technical Writer to join their Strategy team to create compelling proposal submissions for competitive wins in the federal market. The ideal candidate has a strong understanding of the federal acquisition process and excellent communication skills.

Junior Full Stack Developer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Nov 12, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company is committed to fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. It offers competitive compensation, a family-focused culture, and a dynamic work environment.

Deputy Assistant Inspector General for Investigations

Company: Department of Transportation - Office of Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Office of Inspector General (OIG) of the U.S. Department of Transportation (DOT) aims to enhance efficiency, effectiveness, and prevent waste, fraud, and abuse. The Inspector General Act of 1978 grants OIG autonomy. OIG fulfills its mission through audit reports, evaluations, and management advisories. The role requires U.S. citizenship, top secret clearance, successful background investigation, medical examination, drug testing, and public financial disclosure. SES candidates must demonstrate executive-level experience in law enforcement and leading comprehensive investigative programs. They must also showcase leadership, results-driven, business acumen, coalition-building, and communication skills.

Senior Program Manager

Company: G2 Ops, Inc.

Location: Washington DC

Posted Nov 12, 2024

G2 Ops is seeking a Senior Program Manager with 10+ years of experience in program and project management. The company offers competitive pay, benefits, and a collaborative work environment. The role requires a strong ability to lead, organize, and drive program success.

Senior Director of Mission Success

Company: Dcode

Location: Washington DC

Posted Nov 12, 2024

Dcode is looking for a Senior Director of Mission Success to contribute to their fast-growing government consulting business. The role involves overseeing client engagements, building relationships with senior government leaders, and helping them foster an innovative culture. The company offers a competitive salary range of $140,000-$170,000 plus biannual bonuses.

VP, Capture

Company: Govini

Location: Washington DC

Posted Nov 12, 2024

Govini is a company that transforms Defense Acquisition with AI-enabled applications and best-in-class data. They are looking for a Director of Government Contracts to lead their Contracts and Capture teams and champion strategic and tactical initiatives.

Senior Software Development Engineer, Connection Manager

Company: Delinea

Location: Washington DC

Posted Nov 12, 2024

Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by governing their interactions across the modern enterprise. The company is creating awesome software used by thousands of IT professionals globally.

Product Manager (Design Background)

Company: Dcode

Location: Washington DC

Posted Nov 12, 2024

Dcode is seeking a design-oriented Product Manager to lead the development of internal software tools. The role involves translating consulting processes into easy-to-use tools, working closely with the Client Success team, and driving the product roadmap.

Senior Graphic Designer

Company: DarkStar Intelligence

Location: Washington DC

Posted Nov 12, 2024

The job posting is seeking a Senior Graphic Designer to support a federal government client in Bethesda, MD. The role involves developing and delivering high-quality visual and digital media products, working with a UIUX designer to create engaging user experiences, and ensuring all products comply with production standards and public release clearances.

Manager or Sr. Manager, Development

Company: Avantus

Location: Washington DC

Posted Nov 12, 2024

Avantus is a company that is shaping the future by making reliable low-cost clean energy a global reality. They are seeking a highly motivated and organized candidate for a Manager or Sr Manager Development position to develop solar photovoltaic energy storage and green hydrogen projects.

Sales Development Representative, Enterprise

Company: FiscalNote

Location: Washington DC

Posted Nov 12, 2024

FiscalNote is seeking an Enterprise Sales Development Representative to join their dynamic SDR team. The role involves prospecting and connecting with key executives, developing leads, and laying the foundations for sales success. The company offers a competitive salary, benefits, and a collaborative work environment.

Director of Client Success

Company: Dcode

Location: Washington DC

Posted Nov 12, 2024

Dcode is looking for a Director of Client Success to oversee their Army account, focusing on helping the Army adopt cutting-edge technology and operationalize innovation. The role requires strong people management skills, a keen ability to listen to clients, and a strong understanding of contracting and government finance.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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