Customer Success Jobs in Washington DC

50,163 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Solutions Architect

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 12, 2024

Astor amp Sanders Corporation is seeking a Solutions Architect to provide technology support and architect comprehensive solutions for clients. The role requires a deep understanding of clients' business needs and expertise in areas such as IT Operations, networking, and telecommunication.

Territory Representative

Company: SI-BONE

Location: Washington DC

Posted Nov 12, 2024

The job posting is for a Territory Representative position at SIBONE, a medical device company. The role involves managing a territory, providing leadership, and marketing to clinicians to create awareness and support educational activities around SI joint diagnosis and treatment. The company is looking for a candidate with a strong background in sales, orthopedics, or pain management, and excellent communication and leadership skills.

IT Technical Manager

Company: Global Guardian

Location: Washington DC

Posted Nov 12, 2024

The IT Technical Manager role is responsible for overseeing technical support and operations across multiple site locations, providing higher-level technical support, and contributing to strategic plans and operations.

Solutions Consultant

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and reach the right person with the right context at the right time. The company is looking for a Solutions Consultant to join their team and work with customers to develop and validate solutions.

Customer Success Manager, Scale

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help their customers achieve success with their platform.

Technology Consulting Director

Company: Pure Integration

Location: Washington DC

Posted Nov 12, 2024

pureIntegration is a technology consulting firm looking for a Technology Consulting Director to join their growth team. The ideal candidate will have experience solving complex technical and business problems and leading teams.

Sales Support Administrator (Bilingual French)

Company: 3E

Location: Washington DC

Posted Nov 12, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, and sustainability. They are seeking a Sales Support Administrator to join their dynamic sales team.

Junior AML Project Manager

Company: K2 Integrity

Location: Washington DC

Posted Nov 12, 2024

K2 Integrity is seeking an entry-level Junior AML Project Manager to support senior leadership. The successful candidate will thrive in a fast-paced entrepreneurial environment, supporting hectic schedules across multiple time zones. The role involves coordinating meetings, managing calendars, tracking project budgets, and developing digital content.

Project Supervisor

Company: Finn Partners

Location: Washington DC

Posted Nov 12, 2024

FINN Partners is looking for a Project Supervisor to join their growing team. The role involves leading complex projects, managing client expectations, and collaborating with the Account team. The company offers a competitive salary, benefits package, and a supportive culture.

Grants Project Manager

Company: Savan Group

Location: Washington DC

Posted Nov 12, 2024

Savan is seeking a Grants Project Manager to lead and manage the OAAM data analytics project, ensuring successful delivery within scope, time, and budget constraints. The ideal candidate will have demonstrated experience in full lifecycle project management, including project planning, risk identification, and cost estimation.

Vice President, Identity & Data Strategy

Company: Resonate

Location: Washington DC

Posted Nov 12, 2024

Resonate is a company that is revolutionizing how businesses connect with their audiences through AI-powered marketing data and identity solutions. The company is looking for a Vice President of Identity and Data Strategy to lead the product vision, strategy, and execution for their identity and data solutions.

Account Executive

Company: Catalist

Location: Washington DC

Posted Nov 12, 2024

Catalist is a leader in civic data and data science innovation, offering data software and services to progressive organizations for better engagement and mobilization. The company values creativity and problem-solving, with a mission to support Democratic candidates and progressive organizations. The Account Executive role involves understanding client needs, delivering services, and managing projects. Requirements include 12+ years of account management or campaign experience, excellent customer service skills, and proficiency in Microsoft Office, particularly Excel. Benefits include medical, dental, vision, prescription drug, group term life insurance, long-term and short-term disability, 401k safe harbor plan, FSAs, transit benefits, professional development, student loan paydown or save up, vacation, personal leave, sick leave, and hybrid office/remote work options.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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