Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Windows Cloud Systems Engineer (Senior)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 08, 2024

The job description is for a mid-level engineer position at BAE Systems, a defense and aerospace company. The job involves supporting and troubleshooting Windows operating systems, Microsoft Azure Active Directory, and other technologies. The company offers a strong collaborative culture, flexible work environment, and competitive pay and benefits.

Restaurant Host - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

The Ned's Club Washington DC is seeking a Restaurant Host to provide exclusive service to members and guests. The role involves welcoming and settling members, handling reservations, collaborating with the membership relations team, and building rapport with members. The ideal candidate should have strong rapport building skills, a bright personality, and a calm demeanor. The Ned offers a competitive salary, benefits, and opportunities for career development.

Teller - Shops at Park Village

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and educating customers on digital solutions. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and cash handling skills. Benefits include a competitive salary, robust benefits package, and programs for work-life balance.

Security Software Engineer (Starshield) - Top Secret Clearance

Company: SpaceX

Location: Washington, DC

Posted Nov 08, 2024

SpaceX is seeking a Security Software Engineer with a Top Secret clearance for its Starshield project, which leverages Starlink technology for government use. The role involves designing and building security infrastructure, developing security features for Starshield systems, and maintaining production systems. The ideal candidate has a background in software engineering, applied cryptography, and network security, with experience in secure/authenticated boot, incident response, and vulnerability research. The position offers competitive compensation and benefits, including long-term incentives and comprehensive health coverage.

Senior Product Portfolio Lead - Cybersecurity

Company: Merrill

Location: Washington, DC

Posted Nov 08, 2024

Bank of America is seeking a Senior Product Portfolio Lead for their Cyber Security Product Management team. The role involves leading a product team, driving product strategy for multiple cybersecurity capabilities, and ensuring a seamless and secure user experience. The ideal candidate should have 7+ years of experience in Product Management, a strong understanding of Cybersecurity concepts, and exceptional interpersonal skills. They will collaborate with business and technology stakeholders, oversee initiative planning, and manage third parties. The position offers a competitive salary and benefits, with opportunities for career growth and making a significant impact in the field of cybersecurity.

Medical. Laboratory Technician

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. MLTs are responsible for documentation, customer service, and computer data entry. They also participate in performance improvement activities and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Consulting Director, Offensive Security, Proactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Nov 08, 2024

Palo Alto Networks is seeking a Consulting Director, Offensive Security with over 12 years of experience in technical fields relevant to offensive security. The role involves leading a team of technical security consultants, assessing and challenging the security posture of clients, and providing strategic and technical leadership. The ideal candidate will have expertise in multiple core offensive security service offerings, including penetration testing, exploit development, and incident response. They will also be responsible for crafting policies, mentoring team members, and developing security standards. The company values innovation, collaboration, and integrity, offering comprehensive development and personal wellbeing programs.

Personal Banker NW DC

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is offering an Associate Personal Banker (SAFE) position in their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services to help customers succeed financially. The company is known for its 'Well Life' approach, supporting employees' career aspirations, work-life balance, and health. Wells Fargo ranks highly as a top workplace for career growth and has a strong commitment to diversity, equity, and inclusion. The role requires 6+ months of customer interaction experience, and the successful candidate will receive competitive salaries and benefits. The position involves customer contact and compliance with the S.A.F.E. Mortgage Licensing Act of 2008.

RN

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Nov 08, 2024

The GW Medical Faculty Associates (MFA) is a not-for-profit, physician-led practice group established in 2000. It's the largest independent academic physician practice in the Washington, DC metro region, with over 500 physicians and nearly 200 APP providers. MFA physicians offer comprehensive patient care across 52 medical and surgical specialties, also serving as teachers and mentors for medical students, residents, fellows, and researchers. The MFA has a strong alliance with The George Washington University and The George Washington University Hospital, and active referring relationships with 12 area hospitals. The Urology Procedural RN role involves assisting providers during Urology procedures, maintaining patient safety, providing patient education, and adhering to standards of care. The RN also serves as an educational resource for MA staff, assists in clinical duties, and provides clinical coverage as needed.

Laboratory Assistant

Company: Kaiser Permanente

Location: Lynnwood, Washington

Posted Nov 08, 2024

The Lab Assistant role involves performing pre-analytic phases of lab testing, including specimen collection and processing. They may also handle analytic and post-analytic phases of waived testing. Duties encompass customer service, data entry, and maintaining workplace cleanliness. The role requires documentation of all activities, monitoring supplies, and compliance with safety and lab testing regulations. Essential responsibilities include specimen collection, processing, and computer data entry. They also participate in performance improvement activities, perform maintenance, and may conduct waived testing and EKG testing. The role requires basic computer skills, good communication, customer service, and problem-solving skills. Basic Life Support certification is required within 3 months of hire. A High School Diploma or GED is necessary, along with a Medical Assistant Phlebotomist Certificate (Washington) within 6 months of hire. Preferred qualifications include recent completion of a phlebotomy program or relevant experience.

Associate Personal Banker

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer experience, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. Benefits include competitive salary, robust benefits package, and programs for work-life balance.

Social Worker (MSW) - Discharge Planning/Case Management

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 08, 2024

This job posting is for a Clinical Social Worker position, offering a variable schedule from Monday to Friday with alternating weekends. The role involves providing comprehensive social work services in primary care or home health settings, including patient evaluation, care team support, and coordination. Responsibilities encompass psychosocial assessments, counseling, teaching, and resource brokering. The ideal candidate should have a Masters in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include post-masters experience, care coordination in managed care systems, and familiarity with electronic charting.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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