Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Barista - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

Ned's Club Washington DC is seeking baristas to join their team. The club, located in a neoclassical building with views of the White House, US Treasury, and Washington Monument, offers a range of hot and cold drinks. Baristas will prepare and serve drinks, provide exceptional customer service, and maintain a clean, safe environment. Benefits include a competitive salary, insurance, complimentary meals, and opportunities for career development.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 08, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Director of Loan Review (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 08, 2024

Fannie Mae is seeking a Director for Enterprise SF Risk - Risk Management. The role involves leading efforts to develop and implement strategic plans for assessing and identifying potential risks to the company's reputation, safety, security, and financial success. The successful candidate will direct a team responsible for determining business areas that pose potential risks, evaluate the impact of proposed risks, and oversee information monitoring processes to reduce risk. They will also drive the implementation of business strategies to succeed in a rapidly evolving environment. Qualifications include a minimum of 8 years of risk, audit, or regulatory experience, experience leading and managing teams, and experience in credit underwriting to support risk oversight activities. A Bachelor's degree or equivalent is required, with a Master's degree preferred. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Pharmacy Technician - Pharmacy Contact Center

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 08, 2024

The Kaiser Permanente Pharmacy Technician role involves supporting the daily workflow of the pharmacy, including typing and processing prescriptions, counting and pouring medications, stocking shelves, and handling phone calls. The role requires ensuring timely and appropriate distribution of drug therapy, maintaining patient safety, and providing excellent customer service. Basic qualifications include completion of an approved pharmacy technician training program and certification. Preferred qualifications include prior experience and knowledge in pharmaceutical calculations, drug identification, and common uses.

ATP Order Fulfillment Specialist (m/f/d)

Company: Mondelēz International

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Order Management Specialist at Mondelēz International. The role involves managing the order fulfillment process, ensuring optimal product availability, and contributing to commercial targets. The job requires good numerical analytical and logical reasoning skills, Microsoft office applications, and high-level SAP competence.

Radiologic Technologist - 40 Hrs - Seattle - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 08, 2024

The job posting is for a Radiology position that offers competitive wages, a position premium of $6 per hour, and a $10,000 sign-on bonus. The role involves providing Radiology services to patients, ensuring patient safety, and maintaining high-quality imaging. Responsibilities include preparing Radiology rooms, developing images, maintaining equipment, and adhering to safety standards. The ideal candidate should have strong communication skills, knowledge of growth and development principles, and commitment to self-improvement. They must also maintain patient and staff confidentiality.

Sonographer

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The job involves providing ultrasound imaging services to patients, preparing rooms and equipment, and ensuring high-quality testing. Responsibilities include performing procedures, developing films, and maintaining patient confidentiality. The role requires knowledge of growth and development principles for age-specific patient care. Essential duties encompass diagnostic testing, computer system operation, customer service, patient and employee safety, general behavior, and regulatory adherence. Basic qualifications include a high school diploma, relevant certifications, and experience in a hospital setting. Preferred qualifications include prior ultrasound experience.

Senior Product Portfolio Lead - Cybersecurity

Company: Bank of America

Location: Washington, DC

Posted Nov 08, 2024

Bank of America is seeking a Senior Product Portfolio Lead for their Cyber Security Product Management team. The role involves leading a product team, driving product strategy for multiple cybersecurity capabilities, and ensuring a seamless and secure user experience. The ideal candidate should have 7+ years of experience in Product Management, a strong understanding of Cybersecurity concepts, and exceptional interpersonal skills. They will collaborate with business and technology stakeholders, oversee initiative planning, and manage third parties. The position offers a competitive salary and benefits, with opportunities for career growth and making a significant impact in the field of cybersecurity.

Assistant General Counsel, Vice President- WIM Mortgage

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is seeking an Assistant General Counsel, Vice President to support mortgage and consumer lending initiatives within the Wealth and Investment Management Division of the Legal Department. The role involves leading complex initiatives, serving as a legal advisor, identifying and analyzing complex legal issues, and developing strategic business initiatives. The ideal candidate should have 5+ years of law experience, active state bar membership, and expertise in mortgage and consumer lending laws.

Associate Sales Engineer

Company: Microstrategy

Location: Washington DC

Posted Nov 08, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, creativity, and excellence, and is looking for an Associate Sales Engineer to join their team.

Store Supervisor 7th & I (Bilingual Mandarin or Spanish Fluency Preferred)

Company: TD Bank

Location: Washington, DC

Posted Nov 08, 2024

TD Bank is seeking a Store Supervisor for a position in Washington, District of Columbia. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. Key responsibilities include driving sales and advice activities, managing risk, and promoting integrity, customer privacy, and employee safety. The ideal candidate should have a high school diploma or equivalent, preferably with an undergraduate degree, and at least 2 years of related experience. A notary license is preferred. The role requires proficiency in customer relationship tools, financial literacy, and understanding of TD's consultative approach. The candidate must be able to multi-task, have strong communication skills, and be able to supervise and lead others. TD Bank offers a competitive salary range of $25.50 - $36.00 USD, along with growth opportunities and skill development.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, computer data entry, and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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