Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Systems Engineer

Company: CACI International Inc

Location: Washington DC

Posted Oct 25, 2024

CACI is seeking a Systems Engineer to work on transforming legacy applications into a cloud environment. The job requires technical leadership, system administration, and security expertise. The company offers competitive benefits, flexible work schedule, and opportunities for growth and development.

DEED Laboratory Support - Technical Specialist III/IV - Electronics

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 26, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: Washington DC

Posted Oct 25, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to join their team. The company is going through a product transformation and is looking for someone with experience in building cloud technologies in a secure manner. The role involves enhancing the company's SaaS infrastructure security protocols, collaborating with the organization to design and operationalize SaaS services, and leading design reviews and buildout of secure systems.

Lead Data Analyst

Company: CareJourney

Location: Washington DC

Posted Oct 25, 2024

CareJourneys mission is to empower individuals and organizations with open clinically-relevant analytics and insights. They are a fast-growing startup looking for driven professionals to join their team. The company offers competitive benefits and a fun and exciting environment.

Lead Data Analyst - Alternative Payment Models

Company: CareJourney

Location: Washington DC

Posted Oct 25, 2024

CareJourneys mission is to empower individuals and organizations with open clinically-relevant analytics and insights. They are a fast-growing startup building software products for the healthcare industry, and are looking for driven professionals to join their team.

Head of Business Development

Company: FiscalNote

Location: Washington DC

Posted Oct 26, 2024

The job posting is for a Vice President Sales position at FiscalNote Global Intelligence FNGI. The successful candidate will be responsible for generating new business revenue, leading a team of 9 Account Executives, and collaborating with other departments to plan and execute business development strategies.

Customer Success Manager - SLED

Company: Cloudflare

Location: Washington DC

Posted Oct 26, 2024

Cloudflare is seeking a dynamic and experienced Customer Success Manager to join their growing US Public Sector team. The role involves developing and nurturing relationships with customers, driving mutual growth and success, and ensuring customers are empowered to succeed with Cloudflare's solutions.

Work From Home Principal Associate, Process Manager Servicing Backoffice Horizontal

Company: Capital One

Location: Washington DC

Posted Oct 25, 2024

The job posting is for a Process Manager position at Capital One, requiring experience in process management, Microsoft Office, and G Suite. The role involves leading and owning process improvement work, collaborating with teammates, and developing formal process documentation. The job is 100% remote and requires a secure home office environment and reliable internet connection.

Senior Software Architect for Modeling and Simulation

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 26, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and offer a competitive compensation package.

Public Sector Account Executive

Company: Strider

Location: Washington DC

Posted Oct 26, 2024

Strider Technologies is a mission-driven company that empowers organizations to secure and advance their technology and innovation. The company is looking for a Public Sector Account Executive to establish and expand relationships within the US Government and broader public sector.

US Field Strategist - SLED

Company: Palo Alto Networks

Location: Washington DC

Posted Oct 26, 2024

Palo Alto Networks is a company that values innovation, disruption, and cybersecurity. They are looking for a Field Strategist to join their team and help shape the future of cybersecurity. The role involves working with customers, building relationships, and providing expert content to drive demand for repeatable sales plays.

Audit Specialist

Company: UMB Banks

Location: Washington DC

Posted Oct 26, 2024

The text describes the Alternative Investments Team and the Audit team at UMB, highlighting their services, team dynamics, and benefits. It also mentions the role of an Audit Specialist and the company's commitment to inclusion and diversity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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