Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Oct 19, 2024

Brilliant Earth is seeking a Jewelry Consultant to work in their Washington DC showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Cloud Architect

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is a company that innovates and develops smarter solutions, technologies, and services for its clients. The Senior Cloud Architect role is a pivotal position in driving the company's digital transformation and growth.

Supervisory Information Technology Specialist (Chief, Inmate Technology Support Section)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The text describes a job opportunity for corrections professionals who create a safe and secure environment, preparing individuals for successful reentry into communities. The agency values a diverse and innovative workforce, emphasizing humanity and normalcy in their approach. The role requires U.S. citizenship, and eligibility for ICTAP or CTAP programs. Qualifications include IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required, with examples including designing complex security systems, developing performance plans, and serving as a technical resource. The position offers a comprehensive benefits package and a commitment to diversity and inclusion.

Associate Solicitor for Employment and Labor Law

Company: Department of the Interior - Office of the Solicitor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Department of the Interior is seeking a Senior Executive Service (SES) member for a Category 3 position with a minimum pay of $191,900.00. The role involves leading change, leading people, driving results, managing business acumen, and building coalitions. Applicants must be U.S. citizens, have a J.D. or LL.B. degree, and be current members of a state bar. They must also provide a recent performance appraisal and undergo a background investigation. The position requires pre and post-employment drug screening.

Senior Program Manager

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is seeking a Senior Program Manager with experience in managing complex technical projects. The job involves planning, executing, and monitoring projects, as well as managing financial performance and achieving revenue and profitability goals.

Sr. Sailpoint Engineer

Company: CDW

Location: Washington DC

Posted Oct 19, 2024

CDW is a leading technology solutions provider looking for experienced IT professionals to join their team. The company offers a positive work culture and opportunities for growth and development.

Cyber Defense Full Stack Developer (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Oct 19, 2024

The job description is for a full stack developer at BAE Systems Global Security Operations Center. The developer will work on complex cyber defense challenges, create custom applications, and integrate with other defense systems. The job requires a strong background in software development, diverse experience, and ability to learn new technologies.

Sr Financial Analyst

Company: Bass Pro Shops

Location: Washington DC

Posted Oct 19, 2024

The Senior Financial Analyst role at Bass Pro Shops offers a rich opportunity to work across multiple disciplines, making it perfect for an analyst eager to dig into data and uncover the why behind the numbers. The ideal candidate will have a natural sense of curiosity, initiative, and courage to challenge the status quo and make strategic recommendations that drive business success.

Licensed Practical Nurse (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Oct 19, 2024

The PACT LPN role involves observing, recording, and reporting patient condition changes, assisting in care plan development, and collaborating with the Core and Expanded Teams. The role requires adherence to policies and procedures, and the ability to work effectively with diverse patients. U.S. citizenship is mandatory, and proficiency in English is required. Applicants must pass a background check, physical evaluation, and influenza vaccination. Education and experience requirements vary by grade level, with higher grades requiring more experience and specific knowledge and skills.

Project Analyst - Federal

Company: Censeo Consulting Group

Location: Washington DC

Posted Oct 19, 2024

Censeo Consulting Group is seeking a Subject Matter Expert to support the GSA by providing customer engagement and operations planning governance strategic communications transition readiness and supplemental change management and customer support services.

Sr. CyberArk Engineer

Company: CDW

Location: Washington DC

Posted Oct 19, 2024

CDW is a leading technology solutions provider looking for experienced professionals to join their team. The company offers a positive work culture and opportunities for growth and development.

Business System Analyst (Oracle EPM Product Suite & Hyperion, Essbase)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Oct 19, 2024

BAE Systems is looking for a Business Analyst to join the Financial Planning Applications team. The role requires experience with Oracle EPM Product Suite, IT Security concepts, and ITIL v3.4 certification is a plus. The company offers a competitive salary range of $60,030 to $102,060 and a range of employee benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages