Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Facilities Manager

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Oct 18, 2024

The Architect of the Capitol is seeking an experienced Facilities Manager to lead their team in managing facilities at the U.S. Supreme Court Building and the Thurgood Marshall Federal Judiciary Building. The role requires U.S. citizenship or permanent residency with citizenship intent, passing a background check, drug screening, and filing a Financial Disclosure Report. The candidate must meet OPM's qualification requirements, including Executive Core Qualifications (ECQs) and Professional Technical Qualifications (PTQs). A bachelor's degree is required, with architectural or engineering training being highly desired. The position offers a comprehensive benefits package including health insurance, retirement plan, and paid leave.

Chief Counsel for NIST

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 18, 2024

The text describes a job opening for the position of Chief Counsel at the National Institute of Standards and Technology (NIST). The role involves developing and maintaining a legal program for NIST, providing legal services, advice, and consultation to the Under Secretary of Commerce for Standards and Technology, NIST, and the National Technical Information Service (NTIS). The job requires a law degree, active bar membership, and progressively responsible executive level leadership experience. Applicants must provide evidence of their experience in planning, implementing, and supervising a legal office, preparing legal proposals, and conducting reviews of legal bases of U.S. policies and programs. The position is designated as Special-Sensitive (High Risk)/Top Secret - Sensitive Compartmented Information (SCI) and requires a background investigation/clearance. The appointee will be required to file a Public Financial Disclosure Report (SF-278) and serve a one-year probationary period.

Digital Media Ad Tech Consultant

Company: Pure Integration

Location: Washington DC

Posted Oct 18, 2024

pureIntegration is a technology consulting firm seeking an experienced Digital Media Ad Tech Consultant with a proven track record in digital advertising platforms. The ideal candidate will have a deep understanding of industry-leading tools and possess strong analytical and problem-solving skills.

Account Executive - Boost Mobile - (DC)

Company: DISH

Location: Washington, DC

Posted Oct 18, 2024

DISH, an EchoStar company, is seeking an experienced Account Executive to oversee Boost Mobile stores. The role involves coaching and training sales representatives, managing marketing campaigns, and driving sales performance. The ideal candidate should have 4+ years of sales experience, 3+ years of training or business management, and 1+ years of wireless product sales. Bilingual Spanish is required. The position offers a base salary, uncapped commission, company vehicle, and free cell phone service. The company is committed to fostering an inclusive workplace.

ASSISTANT GENERAL COUNSEL

Company: Department of Agriculture - Office of the General Counsel

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 18, 2024

This text describes a Senior Executive Service (SES) position with the USDA, which is a career-reserved role with a salary range of $186,855 to $198,537 per year. The position requires a professional law degree (LL.B. or J.D.) from an accredited law school and active membership of the bar in good standing. Applicants must provide evidence of progressively responsible executive leadership and supervisory experience, directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs assess executive experience and potential, while the TQs require demonstrated ability to analyze complex legal problems, substantial knowledge of USDA and Federal regulatory programs, and experience in handling and supervising litigation in Federal courts and before administrative bodies.

Senior Technology Information Security Officer (Sr. BISO)

Company: Merrill

Location: Washington, DC

Posted Oct 18, 2024

The Senior Technology Information Security Officer role involves working closely with line of business Front Line Units (FLU) / Operations (Ops) executives to develop a deep understanding of the business for specialized information security risk-based discussions. The role requires 10+ years of experience in Information Security & Technology, with 5+ years of risk management experience. The officer will contribute to ongoing information security initiatives, serve as an Information Security subject matter expert, and provide guidance on information security topics, policies, and controls. They will also drive GIS/FLU/Ops risk deliverables, collaborate with risk partners, and participate in senior FLU/Ops specific Risk Management & Business Continuity Routines. The role requires strong leadership skills, excellent communication skills, and the ability to deliver messages across a wide spectrum of individuals with varying degrees of technical understanding.

Information Security Service Delivery Analyst

Company: Merrill

Location: Washington, DC

Posted Oct 18, 2024

Bank of America is seeking a Service Delivery Analyst for a role in the Cyber Threat Defense (CTD) Program. The Analyst will be responsible for delivering program-wide routine reporting, analyzing and synthesizing threats and risks, and creating custom reports. The role requires strong interpersonal and data analysis skills, and an understanding of risk and information security. Previous cyber security experience is not required but intellectual curiosity is a must. The position offers an opportunity to work in a dynamic, fast-paced environment with a growing function within the CTD Organization.

Federal Account Executive - Civilian

Company: Wiz

Location: Washington DC

Posted Oct 19, 2024

Wiz is a fast-growing startup that helps organizations secure cloud environments. The company is looking for a sales representative to join their team and help them achieve their mission.

Attack Surface Visibility & Analysis Manager

Company: Merrill

Location: Washington, DC

Posted Oct 18, 2024

Bank of America is seeking a manager for the Attack Surface Visibility and Analysis (ASVA) team. The role involves setting strategic direction, ensuring timely and high-quality analysis, and collaborating with other teams. Key responsibilities include driving thought leadership, integrating critical data sources, and improving automation of research activities. The ideal candidate should be a strategic thinker, collaborative leader, and have 10+ years of IT experience, preferably in information security. The role offers a competitive salary range of $152,200.00 - $220,000.00 per year and is eligible for discretionary incentives and benefits.

Assistant Deputy Administrator for Field Operations

Company: Department of Agriculture - Farm Service Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 18, 2024

The text describes a Senior Executive Service (SES) position, level II, with a salary range of $198,538 - $210,220 per year. The role requires progressively responsible executive leadership and supervisory experience, directly related to the skills outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). Applicants must provide evidence of such experience, typically gained at or above the GS-14/15 grade level. The ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. Applicants must submit a written narrative addressing each ECQ separately, providing at least two examples per ECQ. The position does not have an education qualification requirement, and consideration is open to all persons within the area of consideration who meet the basic qualifications.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Oct 18, 2024

DaVita is seeking a Patient Care Technician to provide exceptional care in an outpatient dialysis center. The role involves direct patient care, technician duties, and building long-term relationships with patients. Training is provided, and there are opportunities for career advancement through DaVita's Clinical Ladders program. The company offers comprehensive benefits and a supportive work environment.

IT Specialist (APPSW)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Office of Information Management offers a range of services including business process automation, data management, content management, software application development, and consultative services. The office is composed of experts in back-end application development, data management, business analysis, and visual design. The incumbent is responsible for front-end development and user experience (UX) of websites and web applications, and serves as Section 508 Coordinator. The role requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. One year of specialized experience in front-end development and full-stack development for an organization's website using HTML5, CSS3, and vanilla JavaScript is also required. The position offers a comprehensive benefits package including paid vacation, sick leave, holidays, telework, life insurance, health benefits, and participation in the Federal Employees Retirement System.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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