Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Executive Principal II

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for an Executive Principal II to support a high-visibility ASPR client.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 15, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Cyber Crime Threat Evaluation Manager

Company: Bank of America

Location: Washington, DC

Posted Oct 15, 2024

Bank of America is seeking a Cyber Crime Threat Evaluation Manager for a competitive salary range of USD 152,200.00 - 220,000.00 per year. The role involves identifying and assessing cyber threats, analyzing trends, and developing strategies to mitigate cyber attacks. Key responsibilities include threat identification and analysis, risk assessment, collaboration and reporting, and security strategy development. The ideal candidate should have a Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, and 7+ years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation. Strong understanding of cyber crime tactics, techniques, and procedures (TTPs), proficiency in cybersecurity tools, and excellent communication skills are required. Preferred qualifications include experience with law enforcement or legal investigations of cyber crime, and experience in fraud and/or Global Financial Crimes.

Security Architect

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves designing and developing security architectures for cloud environments, ensuring compliance with FedRAMP and NIST 80053. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Executive Principal I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for an Executive Principal I to support a high-visibility ASPR client.

Operations & Quality Analyst

Company: IBM

Location: US Washington

Posted Oct 15, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and provides opportunities for career growth and development.

Senior Manager, Tax Operations

Company: Choice Hotels International

Location: Washington DC

Posted Oct 15, 2024

Choice Hotels is looking for a Senior Manager Tax Operations to join their team. The role involves providing crucial support to the Tax department, evaluating the impact of proposed legislation, and performing calculations to assess planning opportunities. The company offers a competitive salary range of $119,000 to $135,000 annually, as well as a comprehensive benefits program.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 15, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable solutions. The Retail Store Associate role is a customer-focused position offering growth opportunities. Essential functions include providing exceptional customer service, managing cashier duties, maintaining sales floor, supporting store operations, and assisting in pharmacy when needed. The role requires physical capabilities such as standing for extended periods and lifting up to 35 lbs. Preferred qualifications include retail or customer service experience. The pay range is $17.50 - $22.75, with a comprehensive benefits package.

Solutions Consultant - Intel (Pre-Sales)

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 15, 2024

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for innovative Solutions Consultants to provide technical leadership and expertise in customers' security transformation journeys. The role involves meeting sales quotas, conducting discovery, working with various teams, and promoting end-to-end solutions. The company values collaboration, ongoing learning, and individual development, offering programs like FLEXBenefits and personalized learning opportunities.

Operations Sales manager - Catering

Company: Sodexo

Location: Washington, DC

Posted Oct 15, 2024

Sodexo is seeking a Catering Sales Manager for the U.S. House of Representatives in Washington, DC. The role involves leading catering operations, managing events, and maintaining strong client relationships. The ideal candidate should have top-shelf catering experience, in-depth knowledge of food trends, and strong communication skills. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Regional Coordinator - PNC Investments

Company: PNC

Location: Washington, DC

Posted Oct 15, 2024

PNC is seeking a Regional Coordinator for its Investments organization in Washington DC. The role involves supporting a Regional Sales Leader, managing administrative tasks, preparing reports, and acting as a communication point of contact. The ideal candidate should have skills in competitor analysis, data analytics, and operational performance. PNC offers a comprehensive benefits package including health insurance, 401(k) match, and paid time off.

Support Associate Level IV - French Speaking

Company: CGI

Location: Washington, DC

Posted Oct 15, 2024

The Support Associate Level IV - French Speaking position involves assisting the Customer Service department with translation and French speaking requirements, performing clerical tasks, and operating office equipment. The role requires a Bachelor's Degree or equivalent experience, proficiency in French, and strong office software skills. The position involves accounting functions, preparing letters and reports, and interfacing with passport applicants. The ideal candidate should have good hand-eye coordination, be able to multi-task, and possess strong data entry and filing skills. US citizenship and a MRPT clearance are required due to the nature of the government contract.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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