Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Junior Counselor, DC: 2023-3009

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 15, 2024

Headfirst Summer Camp is seeking dedicated and flexible Junior Counselors for their team. The role involves co-leading groups of 12-20 campers, teaching pre-written curriculum, and implementing safety protocols. Counselors will also assist in various roles, such as camper buddies, delivery persons, and assistants to camp leaders. The job requires being at least 16 years old, able to work in hot and outdoor environments, and lift up to 30 pounds occasionally. Headfirst values diversity and inclusivity, encouraging underrepresented individuals to apply.

Data Warehouse Lead

Company: Leidos

Location: Washington, DC

Posted Oct 15, 2024

Leidos National Security Sector is seeking an experienced Data Warehouse Lead to lead a team in designing, developing, and implementing a new data warehouse for an Intelligence Community customer. The role involves leading the team in creating a centralized repository for cross-contextual business analytics, utilizing cutting-edge technologies, and collaborating with stakeholders to understand analytical needs. The ideal candidate should have a strong background in Java, SQL, Oracle, data modeling, and ETL processes, along with experience in managing a technical team through a government ATO process.

Systems Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 15, 2024

Palo Alto Networks is seeking a Systems Engineer with 4+ years of experience in pre-sales, systems integration, or equivalent roles. The ideal candidate will have a strong understanding of data networking and cybersecurity solutions, and the ability to influence key stakeholders. The role involves meeting and exceeding sales quotas, conducting discovery, and building strategic account plans. The company offers personalized and flexible people programs, and is committed to being a cybersecurity partner of choice, protecting the digital way of life.

Analyst I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are currently looking for an Analyst I position to support a high-visibility ASPR client. The role will involve conducting environmental landscape analysis, developing business case studies, and analyzing key data to identify options for managing and developing the overall network.

Roofing Sales Immediately Hiring

Company: Lee Company

Location: Washington, DC

Posted Oct 15, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, allowing representatives to focus on sales. The company offers competitive compensation, including a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with a 4% employer match, and a training & development program. Responsibilities include prospecting, qualifying, identifying, and closing new sales, managing a territory, conducting property inspections, and educating customers. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and a smart phone. Industry knowledge and CRM experience are preferred.

Scientist I

Company: BryceTech

Location: Washington DC

Posted Oct 15, 2024

BryceTech is a company that partners with technology and RampD clients to deliver mission and business success. They are currently looking for a Scientist I to support a high-visibility ASPR client. The role involves providing systems engineering and technical assistance, leading communication and outreach, and supporting efforts in stakeholder engagement and environmental landscape analysis.

Events Manager

Company: Merlin International

Location: Washington DC

Posted Oct 15, 2024

Merlin Group is seeking a dynamic and experienced Events Manager to develop and oversee the strategy and execution of all Merlin Group events. The successful candidate will have extensive experience in designing and executing world-class, large-scale integrated events.

Performing Arts Box Office Ticketing (3rd Assistant Treasurer, Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 15, 2024

The Kennedy Center, a cultural center and living memorial to President John F. Kennedy, is accepting applications for a part-time Box Office 3rd Assistant Treasurer position. The role involves selling tickets for all performances, processing orders, and reconciling sales. The Kennedy Center values diversity, fosters belonging and empowerment, and is an equal opportunity employer. The ideal candidate should have ticket sales experience, strong customer service skills, and knowledge of ticketing systems.

Deal Manager

Company: Merlin International

Location: Washington DC

Posted Oct 15, 2024

The job description is for a Deal Manager at Merlin, responsible for managing the end-to-end sales renewal process, supporting Sales Team development activities, and delivering high-quality, timely, and compliant offerings to customers. The role requires strong time management, attention to detail, and effective communication skills, as well as experience with Excel and a proactive approach.

eDiscovery Systems Engineer

Company: Guidehouse

Location: Washington, DC

Posted Oct 15, 2024

Guidehouse is recruiting eDiscovery System Engineers for a fast-growing litigation and investigation support practice. The role involves supporting eDiscovery Review and Analysis platforms, ensuring high availability, and performing routine maintenance. The ideal candidate should have an active Top Secret federal security clearance, experience as a systems administrator, and strong knowledge of IT infrastructure and network architecture. The position offers a competitive salary range and comprehensive benefits package.

Prep Cook (Suites) - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Oct 15, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The company offers competitive compensation, benefits, and opportunities for professional growth. The ideal candidate should have prior cooking experience, knowledge of food safety regulations, and strong interpersonal skills.

Senior Digital and Campaign Manager

Company: Microstrategy

Location: Washington DC

Posted Oct 15, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, agility, and teamwork, and is seeking a Senior Digital Campaign Manager to drive the management and execution of their integrated campaign efforts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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